Food & Beverage Manager

Columbia Country Club•Chevy Chase, MD

About The Position

Position Summary: The Food & Beverage Manager reports directly to the Assistant Clubhouse Manager and is responsible for overseeing the daily operations of all dining outlets. This role ensures the delivery of high-quality food and beverage service while maintaining operational efficiency, compliance with standards, and exceptional member & guest satisfaction. The Food & Beverage Manager supervises staff, coordinates service activities, and supports a positive and professional work environment. They are expected to lead by example and uphold the Club’s commitment to excellence, professionalism, and genuine hospitality.

Requirements

Minimum three years’ related experience and/or training; or equivalent combination of education and experience
Innovative problem-solver with strong multitasking abilities and a proactive leadership style
Friendly, service-oriented, and able to work collaboratively across departments
Excellent written and verbal communication skills with strong organizational skills and attention to detail
Proficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systems
Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 25 pounds
Willingness to work evenings, weekends, holidays, and on-call shifts as required

Responsibilities

Engage with Club members and guests to ensure a consistently positive and memorable dining experience by upholding Club standards for food, service excellence, and quality
Ensure all food and beverage offerings consistently meet Club standards for quality, presentation, and taste
Develop and update menus in collaboration with culinary leadership to ensure variety, quality, and alignment with Club standards and member expectations
Monitor and maintain restaurant cleanliness and sanitation standards in compliance with health and safety regulations
Provide ongoing coaching, training, and performance feedback to staff to support high levels of service
Empower employees to address guest concerns promptly and professionally. Additional manager-led recovery techniques should be applied when necessary to resolve issues and maintain service standards
Maintain active communication between front-of-house and back-of-house operations
Complete annual performance reviews for line-level staff in partnership with the Assistant Clubhouse Manager
Ensure accurate record keeping and timely submission of end-of-shift and employee performance reports
Create and manage staff schedules, including tracking availability, ensuring proper shift coverage, and balancing the labor budget
Oversee inventory control and ordering processes to maintain appropriate stock levels and minimize waste
Conduct interviews, recruit, and hire qualified team members to support departmental growth and staffing needs
Collaborate with the events team to coordinate and execute special events, private parties, and banquet functions
Stay current on industry trends and implement operational improvements as needed
Execute other duties and special projects as assigned