Food & Beverage Manager

Golden Acorn Casino & Travel Center•Campo, CA

About The Position

SUMMARY : Responsible for ensuring maximum customer service and satisfaction, by orchestrating, through the employees, production of quality food and high standards of service. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Enforces performance standards, policies, and procedures in the restaurant and bar are in accordance with the Company's expectations. Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws. Responsible for the scheduling, evaluating and training of the employees ensuring staff's compliance with all customers service standards. Ensures food and beverage floor operations are run in a smooth, efficient manner to ensure customers satisfaction. Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all employees in a fair and equitable manner. Maximizes cost effectiveness within food and beverage, by ensuring compliance with established budget, labor and revenue benchmarks. Responsible for listening to, evaluating and assuring control of customer grievances. Monitors job performances of all the employees and provides feedback on same to aid the employees in developing and enhancing skills. Confers with Director of Food & Beverage concerning operational deficiencies and areas in need of attention. Responsible for maintaining a consistent, regular attendance record.

Requirements

Four-year college degree in Business Administration or Restaurant Management preferred.
Three to four years restaurant manager experience required.
Appropriate Licenser .
Strong organizational and interpersonal skills required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

Enforces performance standards, policies, and procedures in the restaurant and bar are in accordance with the Company's expectations.
Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.
Responsible for the scheduling, evaluating and training of the employees ensuring staff's compliance with all customers service standards.
Ensures food and beverage floor operations are run in a smooth, efficient manner to ensure customers satisfaction.
Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all employees in a fair and equitable manner.
Maximizes cost effectiveness within food and beverage, by ensuring compliance with established budget, labor and revenue benchmarks.
Responsible for listening to, evaluating and assuring control of customer grievances.
Monitors job performances of all the employees and provides feedback on same to aid the employees in developing and enhancing skills.
Confers with Director of Food & Beverage concerning operational deficiencies and areas in need of attention.
Responsible for maintaining a consistent, regular attendance record.