Food & Beverage Coordinator - Condado Vanderbilt Hotel
About The Position
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!
Requirements
- Hospitality oriented.
- Prior experience in hospitality, F&B operations, or event coordination preferred.
- Previous sales, administrative and/or customer service experience required.
- Knowledge in computer programs: Microsoft Word, Outlook, Excel, PowerPoint, and Opera.
- Strong communication and interpersonal skills, tactful, customer-focused with a professional phone manner and ability to interact professionally with staff, guests, the press, high profile and other external clients.
- Strong organizational and time management skills with proven ability to organize, prioritize and successfully manage multiple and shifting priorities, projects, and deadlines.
- The role requires flexibility, as the Coordinator may need to be present during major hotel events, such as New Year’s Eve, holiday celebrations etc.
- Flexibility to work various shifts, including weekends and holidays.
- Fully Bilingual (Spanish/English).
Nice To Haves
- Prior experience in hospitality, F&B operations, or event coordination preferred.
Responsibilities
- Ensures that administrative tasks, vendor communications, event coordination, and service standards align with the hotel’s commitment to excellence.
- Serve as the primary point of contact for clients from the initial inquiry through to event completion.
- Provides exceptional customer service for our high-profile clients, ensuring seamless execution of events and catering functions.
- Manage reservations and guest inquiries for F&B events.
- Ensure all event logistics are in place, from seating arrangements to menu selections.
- Proactively inform and orient guests about upcoming F&B events, special dining experiences, and seasonal promotions.
- Coordinate with other hotel departments (e.g., kitchen, housekeeping, front desk) to ensure seamless event execution.
- Knowledge of reservations procedures (open table etc).
- Coordinate all credit card authorization forms, via direct bill applications.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
- Develop and maintain positive working relationships with others.
- Ensure personal appearances are clean and professional.
- Maintain confidentiality of proprietary information.
- Perform other reasonable job duties as requested by the supervisor.
Benefits
- 401(k)
- Employer Contribution to 401(k)
- Health Insurance
- Vision Insurance
- Dental Insurance
- Paid Holidays
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
