GSMR Food & Beverage Assistant Manager

SCENIC RAILROADS ACQUISITION CORP • Bryson City, NC

8d • $40,000 - $55,000

About The Position

Directly responsible for the oversight of the daily operations of the Food & Beverage department to include onboard kitchen, First Class food service, Crown Class service, and Concessions. Plans, organizes, directs and controls Food & Beverage department’s activities to ensure the department’s goals and objectives are reached and consistent with established Company policy and procedure. Works as a team member of the Food & Beverage Department.

Requirements

• Minimum of 2 years of experience in the field or related area with supervisory experience preferred.
• High School Diploma or equivalent.
• Ability to communicate effectively in both written and spoken English, possessing good leadership and interpersonal skills with proven ability to supervise people.
• Must be able to interact effectively with coworkers and customers.
• ServSafe Manager Certified or willingness to become certified within 6 months.
• Good balance/equilibrium, walking on train.
• Must possess organizational skills with ability to multi-task while prioritizing workload with practical, flexible, and innovative approach to work.
• Must have knowledge of food, preparation, and trends.
• Must have an understanding of federal, state, and local food sanitation regulations.
• Must have knowledge of wine, liquor, and beer, with the ability to tend bar and set margins.
• Must have an understanding of the State of North Carolina Alcoholic Beverage Commission’s Responsible Alcohol Seller Program (RASP). Current certification preferred.
• Must have accurate cash handling, credit card (PCI/security), and billing knowledge.
• Flexible work schedule including nights, weekends, and holidays.
• Must have the ability to uphold consistent standards and accountability.
• Must possess organizational skills with the ability to multi-task while prioritizing workload with a practical, flexible, and innovative approach to work.
• Ability to pass pre-employment DMV check, background check, and WorkSteps physical evaluation.
• Ability to pull, push, or carry up to of 50 lbs.
• Ability to communicate successfully with a variety of personalities and function effectively as a leader of a team.

Responsibilities

• Responsible for the daily operations of the Food & Beverage department.
• Duties include inventory, purchasing of supplies and cost control.
• Responsible for making sure sales objectives are met with the operating budget.
• Responsible for making sure back orders, shortages and out of stock situations are controlled.
• Plans, organizes, directs, and controls all Food & Beverage department activities to ensure the department’s goals and objectives are reached and consistent with established Company policy and procedure.
• Oversees the day-to-day activities and scheduling ensuring all positions are staffed adequately while managing labor.
• Responsible for daily deposits, balancing drawers, and correct operations of the POS system.
• Monitor and document personnel actions that may require a promotion, lay-off, termination, coaching, or other disciplinary action.
• Works closely with Special Events Manager to assist with coordination, planning, and execution of all aspects of food service for special events to the highest standards.
• Participates in recruiting, hiring and training of Food & Beverage personnel.
• Direct/Oversee/Accomplish any special projects requested by Food & Beverage Manager and/or AHR/GSMR senior management.
• Oversee and ensure compliance with GSMR policy, procedures and safety program including Safety Rules, Operating Rules, and participation in ongoing safety training/regular weekly manager meetings.
• Initiate/Complete required paperwork and recordkeeping in a timely manner providing accurate reports to accounting, payroll, HR, Food & Beverage Manager, and senior mgmt. as requested.
• Conduct formal and informal staff evaluations as requested while providing performance feedback on a consistent/continual basis.

Benefits

• The Great Smoky Mountains Railroad offers a comprehensive Medical/Rx, dental and vision package with company-funded H.S.A. (for qualified employees), Life/AD&D Insurance, Long/Short Term Disability coverage, a 401K with company-match and a generous PTO plan.
• SHA and Pass Exchange program for complimentary admission to area attractions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED