Food and Beverage Supervisor

Montauk ONP•Salem, MO

28d

About The Position

Montauk State Park is seeking full-time Food and Beverage Supervisor to lead our restaurant service team and make sure every guest enjoys an exceptional dining experience. Set in a stunning natural environment with crystal-clear trout streams, peaceful trails, and a welcoming atmosphere, this is a role where your leadership and hospitality skills will directly enhance our guests’ experience. In this role, you will coach and mentor a talented team of servers, bartenders, and support staff. You will oversee daily operations, maintain high service standards, and support staff development, all while helping create memorable dining experiences for every visitor. Your leadership will make a real difference every day, ensuring our restaurant runs smoothly and our guests leave happy. Summary of Position: Responsible and accountable for ensuring all restaurant staff is trained in proper service techniques and sanitation guidelines. Also responsible for coaching and mentoring all direct reports to ensure effective employee development.

Requirements

Be self-motivated with the ability to perform with the highest professional and ethical standards
Respond well to a changing work environment and able to perform at the highest level with minimal supervision
Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
Must have excellent analytical and problem resolution skills with the ability to proactively recommend solutions
Demonstrate effective written and verbal communication skills
Intermediate computer skills with Microsoft Office and familiarity with POS systems
Excellent customer service and people skills
Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will
Position involves frequent bending, twisting, squatting and lifting up to 25 lbs. frequently and 50 lbs. occasionally
Bachelor’s degree from accredited college or university in Hospitality, Culinary or related field
Minimum 5 (five) years F&B Management experience
POS experience
ServeSafe certification required

Responsibilities

Ensures that the guest service expectations, as set forth by the Company Handbook, are being met or exceeded
Ensures Restaurant service staff is working as a cohesive unit to provide the highest level of quality and service as per the company standards
Responsible for direct leadership, coaching and mentoring of the Restaurant service staff including Leads, bartenders, servers, food runners, and bussers, in their respective technical responsibilities
Covers the Restaurant Leads day off by spending dedicated time and effort ensuring operations continue to meet expectations
Assists the F&B Manager in the recruiting, interviewing and hiring of the restaurant service team
Works with the Leads to ensure all new hire and continuous on the job training programs are being followed which includes cross training, proper use of Micros, menus, sanitation guidelines, and service standards in order to deliver an exceptional guest experience
Responsible for managing labor costs according to the labor schedules provided by the F&B Manager
Responsible for assisting the Executive Chef with the placing/receiving alcohol orders
Ensures compliance with operational and Company standards, policies, and Federal, state, local laws and ordinances
Maintain professional image, including sanitation and cleanliness, proper uniforms and appearance standards
Understand company’s Health & Safety standards and the ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
Other duties per Duties Checklist and as requested