ESSENTIAL DUTIES AND RESPONSIBILITIES Manages the day-to-day operation of the food and beverage department in accordance with established policies and procedures. Establishes and administers training programs within the department, including new employee orientation. Coordinates the maintenance and development methods for high quality preparation of food; oversees, with guidance form the F&B Manager, maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient scheduling program to ensure a high standard of food preparation and service with minimum labor hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Monitors the work of all food and beverage employees to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides, and instructs assigned personnel in the proper performance of their duties.  Prepares and conducts the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion, and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by HR.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees