Food and Beverage Outlets Manager - Hilton La Jolla Torrey Pines
About The Position
The Hilton La Jolla Torrey Pines is looking for their next talented Food and Beverage Outlet Manager. Hilton La Jolla Torrey Pines is a coastal retreat with breathtaking views of the Pacific Ocean from the hotel's balconies and patios. Explore the beauty of Torrey Pines State Reserve nearby, with a walking trailhead to Torrey Pines State Beach one mile away. The Food and Beverage Outlets Manager is responsible for assisting in the daily management of activities and services of all hotel food and beverage operations the Torrryanna, Horizons Coffee Cafe, The Marketplace, In Room Dining, as well as banquets. in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Requirements
- A minimum of 2-3 years' experience in a supervisory position within food and beverage, preferably high-volume restaurant or hotel setting
- Ability to work varied shifts including nights, weekends and holidays
- Previous experience with forecasting, labor management, and inventory
- Comfortability with learning new software and computer literacy
- Strong communication and problem solving skills
Nice To Haves
- Multi-unit management experience is a plus!
Responsibilities
- Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
Benefits
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
