Food and Beverage Manager - Canopy by Hilton Sioux Falls

Hilton•Sioux Falls, SD

5d•Onsite

About The Position

The Canopy by Hilton Sioux Falls is looking for their next Food and Beverage Manager! Overlooking the river, Canopy by Hilton Sioux Falls is in The Steel District next to historic Falls Park and Levitt Outdoor Amphitheater. Guests can take a complimentary Canopy Bike to explore attractions, museums, and eateries within five minutes. The hotel offers nearly 20,000 sq. ft. of event space in downtown Sioux Falls, on-site dining, a coffee shop, and a fitness center. The ideal candidate is a guest-centric leader that brings previous restaurant experience, industry knowledge, and trend awareness. They are adept at creating memorable guest experiences, handling customer complaints professionally, and driving guest loyalty. They must also be willing to assist in other departments when necessary. Shift Pattern: Open availability is a must as this role would frequently work weekends, evenings, and holidays.

Responsibilities

Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
Recruit, interview and train team members

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.