Food and Beverage Coordinator

Clayton • Maryville, TN

4d • $25 - $31 • Onsite

About The Position

Food & Beverage Coordinator The Lodge Food & Beverage Coordinator is tasked with cultivating a World Class Customer Service atmosphere for guests, Addressing any issues or complaints in a timely manner. Must be able to obtain a World Class Customer Service Certification as well as ServSafe certification within the first 90 days. Years of Related Experience: Minimum 3 years’ experience in the Food & Beverage industry. Combined 5 years’ experience in F&B and event coordination preferred.

Requirements

• High school diploma or equivalent required.
• Minimum 3 years’ experience in the Food & Beverage industry.
• Must be able to obtain a World Class Customer Service Certification as well as ServSafe certification within the first 90 days.
• ServSafe Certification
• ABC License
• CPR Certified
• Understands the importance of being thorough, detail-oriented and will be committed to providing outstanding customer service
• Cooperative attitude and willingness to collaborate with other teams
• Positive, customer-service focused attitude and ability to handle challenges and stay calm under pressure.
• Self-starter with ability to prioritize and manage multiple projects on different timelines.
• Ability to work with minimal direction.
• Excellent follow-through skills, with superb attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking.

Nice To Haves

• Bachelor’s in hospitality or related field preferred.
• Combined 5 years’ experience in F&B and event coordination preferred.

Responsibilities

• Communicate with liaisons and group points of contact to help coordinate all F&B event planning
• Ensure dietary and allergy needs are gathered in time for Kitchen’s ordering and menu creation
• Assist in keeping both the point of contact’s and our team’s coordination information on schedule
• Help professionally describe and enforce Seed & Social rules and limitations to both guests and staff
• Keep F&B Manager, Executive Chef, and Event Coordinators informed of last-minute F&B event changes
• Pull profile notes before group arrivals to ensure dietary, allergy, or special needs or preferences are known and distributed appropriately
• Gather pictures, dietary/allergy information, and preferences to create and print a guest allergy and dietary restrictions sheet for each group
• Ensure all groups receive an invoice of banquet charges the week following their event
• Evolve hospitality and The Lodge brand experience by updating and creating guest profile notes in Opera to deliver bespoke guest experiences
• Work with Executive Chef to make sure the kitchen’s weekly production menus are accurate
• Sit in on BEO meetings and ensure kitchen and BEO details are aligned and accurate
• Sit in on weekly planners’ meetings to work with event coordinators and ensure the timeline of F&B tasks is accurate
• Keep a weekly inventory of all complimentary food and beverage, coffee products, and kitchen dry goods
• Oversee and research new and unique food and beverage vendors, experiences, and menu items
• Provide support by performing server, barista, and supervisory duties when needed
• Maintain and help develop training and knowledge of menus and service
• Coordinate schedules with F&B Manager to ensure meals requiring supervision are properly overseen
• Ensure guests with dietary needs have planned accommodation with each meal
• Ensure F&B products and staff follow all city, county, and state law and safety regulations
• Design and print menus and tent cards for F&B services

Benefits

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
• Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
• Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
• Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees