Food and Beverage Communications Coordinator

Hershey Entertainment & Resorts Company•Hershey, PA

63d•Onsite

About The Position

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park. A Hersheypark Food & Beverage Communications Coordinator maintains clear and concise communication between our team members, improving efficiencies by supporting the F&B department. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Requirements

Must be 18 years of age or older on the date of applying
Must be detail-oriented and proficient in data entry
Must have a strong working knowledge of computers (including general Office Suite and Google Workspace programs)
Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios
Must be able to multitask and handle a high volume of calls and emails that are time-sensitive
Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information
Must have the ability to remain alert and vigilant at all times
Must be able to work independently and be self-motivated to perform all aspects of the job at all times
Must be able to multitask while prioritizing job tasks and assignments
Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines
Must be able to work flexible hours, including mornings, evenings, weekends, and holidays
Must be able to work at least 16 hours per week Memorial Day through Labor Day
Physical requirements include the ability to sit for up to ten hours at a time, walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to twenty (20) pounds without assistance
Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather.

Responsibilities

Serve as the communication liaison for the Food & Beverage department by answering telephone and/or radio calls and dispatching proper Food & Beverage personnel to areas needed
Use a computer to enter operational data into electronic databases in a timely and accurate manner
Update Hersheypark mobile Application Food & Beverage locations lists
Enter and organize departmental training documentation
Initiate positive interactions with internal stakeholders across Hershey Entertainment & Resorts
Perform other duties as assigned