Silver Dollar City - 2026 Student Program, FOCUS (Seasonal,2026)

Silver Dollar City Company • Branson, MO

12d • Onsite

About The Position

This position serves as a program-based role designed for
individuals selected to participate in the FOCUS program. Participants support
operations across multiple areas as assigned, helping deliver a safe, clean, and
welcoming environment for guests while gaining exposure to a variety of
responsibilities. This role requires flexibility, a positive attitude, and a
strong commitment to guest service while working in a themed environment.

This is a Seasonal-Summer Position

Starts 05/31/2026 and Ends 08/07/2026

Prior to applying for this position, you must be selected to participate in the
FOCUS program.

Requirements

• Strong interpersonal and communication skills with the ability to interact positively with guests, teammates, and leadership.
• Ability to follow directions and adapt quickly in a fast-paced, changing work environment.
• Ability to remain calm and professional while responding to guest questions or concerns.
• Ability to work both independently and collaboratively as part of a team.
• Maintains attention to detail while completing assigned tasks and responsibilities.
• Willingness to learn new skills, procedures, and responsibilities as part of program participation.
• Ability to follow all safety procedures and company policies while maintaining a themed environment.
• Must meet eligibility requirements for participation in the assigned program.
• Must be able to successfully complete all required program and on-the-job training.

Nice To Haves

• Previous customer service, hospitality, retail, food service, or attractions experience preferred but not required.
• Prior experience working in a team-oriented or fast-paced environment preferred.

Responsibilities

• Uses equipment or machine assigned to complete tasks in a particular area.
• Provide specific, clear instructions to guests as needed to ensure their safety.
• Clean, maintain work/break area.
• Provides excellent guest service and handles guest concerns/questions as they come up.
• Completes daily, weekly, monthly assignments depending on instructions given by leadership.
• In some cases, will ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Remain flexible to train and work in multiple areas. change assignments with little or no notice to cover staffing shortages.
• Making customers feel welcome and appreciated.
• Maintaining a themed environment.
• Implementing shop closing/cleaning procedures.
• Maintaining positive, helpful relationships with teammates.
• Assists guests by answering questions, providing product information, and being available for related services.

Benefits

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401K & Profit Sharing - Profit Sharing and 401(k) Retirement plans are available.
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed