Floral Manager

Albertsons Companies•McKinney, TX

About The Position

The Floral Manager is responsible for overseeing all operations of the Floral Department, including sales performance, product quality, merchandising, inventory control, and associate development. This role ensures visually appealing, high‑quality floral presentations while driving profitability, maintaining compliance, and delivering an exceptional customer experience. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Requirements

Prior retail experience, preferably in Floral or specialty departments.
Knowledge of floral design, merchandising, product care, and inventory practices.
Demonstrated leadership and team management skills.
Strong organization, communication, and customer service abilities.

Nice To Haves

Previous Floral Manager or Assistant Floral Manager experience.
Experience managing department financials, shrink, and promotional execution.
Familiarity with company systems and ordering tools.

Responsibilities

Lead, coach, and develop Floral Department associates to meet performance and service expectations.
Support hiring, onboarding, training, and scheduling to ensure proper department coverage.
Provide ongoing performance feedback and address associate relations concerns appropriately.
Foster a culture of creativity, accountability, and customer service.
Ensure fresh, attractive floral displays are maintained to company standards.
Execute seasonal programs, holidays, promotions, and special events (e.g., Valentine’s Day, Mother’s Day).
Monitor product freshness, rotation, shrink, and out‑of‑code items, taking corrective action as needed.
Ensure proper care, handling, and presentation of floral and plant products.
Manage ordering, inventory levels, and receiving processes to maximize sales and minimize shrink.
Analyze sales, spoilage, and shrink reports to identify trends and opportunities.
Control labor usage and expenses to meet department financial targets.
Ensure accurate pricing, signage, and product labeling.
Deliver a high‑quality, personalized shopping experience for floral customers.
Fulfill special orders, custom arrangements, and event requests accurately and on time.
Resolve customer concerns or complaints promptly and professionally.
Actively engage customers on the sales floor and provide product knowledge and recommendations.
Ensure compliance with company policies, safety standards, and sanitation guidelines.
Maintain audit readiness for department reviews and inspections.
Enforce safety procedures to reduce workplace risks and incidents.
Ensure proper handling and disposal of floral waste and supplies.
Partner with the Store Director, Assistant Store Directors, and department managers on store priorities.
Communicate departmental goals, expectations, and performance results clearly to the team.
Support store‑wide initiatives and cross‑department collaboration as needed.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.