Floor Manager - Genesis of Portland
About The Position
Genesis of Portland is seeking a results-driven Floor Manager to lead, develop, and support our sales team while maintaining strong F&I oversight and operational compliance. This role requires a hands-on leader who thrives on the showroom floor, drives accountability, and ensures both performance and process excellence. The ideal candidate brings proven F&I experience, strong leadership skills, and the ability to coach a team in a fast-paced luxury automotive environment. Why Work for Genesis of Portland? At Genesis of Portland, we don’t just sell vehicles — we deliver a premium ownership experience. Our team is built on performance, professionalism, and pride in representing a world-class luxury brand. Here’s what sets us apart: Luxury Brand Environment - Work with a fast-growing luxury automotive brand known for innovation, design, and customer experience excellence. Strong Earning Potential - Competitive compensation plans designed to reward performance, leadership, and results. Leadership & Growth Opportunities - We promote from within and invest in developing our team members into future leaders. Team-Oriented Culture - Collaborative, high-energy environment where accountability and support go hand in hand.
Requirements
- Proven success in a sales management or leadership role
- Minimum 2+ years of automotive F&I experience
- Strong understanding of compliance, CIT management, and dealership financial processes
- Demonstrated ability to coach, motivate, and hold a team accountable
- Excellent communication, negotiation, and organizational skills
- Professional presence consistent with a luxury brand environment
- Ability to work flexible hours, including evenings and weekends
- Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Responsibilities
- Provide in-store training, mentorship, and real-time coaching to improve sales effectiveness
- Maintain active CRM engagement, including a minimum of 30 outbound calls per day
- Develop and implement performance action plans for underperforming sales consultants
- Lead and work alongside the sales team daily to drive performance and maintain high closing ratios
- Oversee and ensure strict compliance with all F&I policies, dealership procedures, and state and federal regulations
- Manage daily CIT (Contracts in Transit) and cash reconciliation processes
- Structure deals and support negotiations to maximize profitability while protecting customer satisfaction
- Partner with the Finance Department to ensure accurate documentation and smooth deal flow
- Support company initiatives, operational improvements, and additional assigned projects
Benefits
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
