Floor Houseperson

Horseshoe Bay Resort • Horseshoe Bay, TX

5d

About The Position

Role Overview: The Floor Houseperson is a vital support role dedicated to
ensuring our Guest Room Attendants are fully equipped for success. You will be
responsible for maintaining the pristine appearance of hotel corridors, service
areas, and landings, while assisting with laundry logistics to ensure a seamless
guest experience.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must be flexible to work weekends and holidays.
• Working knowledge of professional cleaning equipment and chemicals.
• A motivated self-starter with a strong eye for detail.
• Commitment to maintaining uniform standards, including required slip-resistant, enclosed-toe, and enclosed-heel footwear.

Responsibilities

• Maintain the cleanliness of guest elevator entrances, hallways, vending areas, and stairwell landings through regular vacuuming, sweeping, and mopping.
• Ensure hallway credenzas are dusted and complimentary newspapers are neatly organized and displayed.
• Keep storage rooms fully stocked, organized, and clean. Monitor supply levels and proactively notify supervisors of restocking needs.
• Assist in the efficient turnover of guest rooms by stripping soiled linens upon checkout and transporting trash and linens to the proper disposal areas.
• Clean and restock all guest room glassware and coffee mugs within service closets to meet health and safety standards.
• Conduct bi-weekly maintenance checks on vacuum cleaners, including bag replacements and general upkeep.
• Assist with general housekeeping duties and laundry services as needed to support the department.

Benefits

• Associate housing and convenient shuttle services are available.
• Weekly meal subsidies and generous discounts at resort retail and dining outlets.
• Complimentary golf and amenity privileges (subject to occupancy and business levels).
• Exclusive discounted rates at over 100 Crescent Hotels & Resorts properties nationwide.
• Premium Medical, Dental, and Vision plans.
• Specialized Critical Illness and Accident insurance plans.
• Access to the Associate Relief Fund for peace of mind.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees