Flood/Loan Operations Specialist (Full-Time - Non-Exempt)

Peoples Bank and Trust•McPherson, KS

About The Position

The Flood/Loan Operations Specialist is responsible for performing administrative tasks necessary to process consumer, commercial, and agricultural loans, as well as following up on existing loans for bank customers. This role includes booking loans in the loan system and providing support to branch loan staff to ensure accurate and timely operations.

Requirements

High School Diploma or equivalent required
Full knowledge of loan services offered by PBT
Understanding of all PBT policies and procedures related to loan services provided
Knowledge of reports required to maintain and track outstanding loans
2+ years banking experience preferred
Attention to detail
Strong written and verbal communication skills
Self-motivation
Self-management
Ability to consistently follow through on tasks
Problem solving
Organized
Analytical
Interpersonal
Customer relationship building
Time management
Computer literacy
Strong ability to multi-task
Ability to speak effectively and communicate clearly
Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel
The employee is regularly required to type throughout the day
The employee is regularly required to use their hands to type and maneuver a mouse
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts)
The employee may occasionally lift and/or move up to 25 pounds (unassisted), as well as stand or sit for long periods of time
Ability to deal with a variety of variables under only limited standardization.
Strong numeric capabilities; ability to add, subtract, multiply, and divide in all units of measure using whole numbers and common fractions.
Ability to read, analyze, and interpret documents. Ability to communicate clearly.

Responsibilities

Review, monitor, and track adherence to flood insurance requirements
Coordinate with loan staff to apply force-placed flood insurance when lacking adequate coverage
Retrieve all necessary documentation from appropriate sources as required for loan processing
Ensure all required documentation is received, printed, and ready for loan closing
Provide proper loan documentation to appropriate loan officers as needed
Input new and/or updated loan information into database
Review daily loan reports and follow up with loan staff as needed
Collaborate with management to communicate and train employees on National Flood Insurance Program (NFIP) and internal flood procedures
Demonstrate a commitment to Peoples Bank and Trust’s (PBT) customer service philosophy
Provide courteous service to loan and deposit customers in person, over the phone, and through email communications
Various other duties as assigned