Floating Superintendent

POSTGRADUATE CENTER FOR MENTAL HEAL•New York, NY

1d•Onsite

About The Position

The Floating Superintendent provides hands-on maintenance support across multiple residential buildings, performing repairs, assisting with preventative maintenance, and supporting daily operations under site leadership. This role is execution-focused and does not hold primary responsibility for any one building or overall compliance. The position supports Superintendents and Program Directors by reducing work order backlogs and addressing operational needs across sites. Flexibility is essential, as assignments may vary daily across multiple locations, requiring the ability to take direction and adapt quickly. This is a mobile role designed to support operational needs across the portfolio, requiring the ability to report to different buildings daily, work at multiple locations within the same day, adjust schedule and priorities based on real-time operational needs, and transition between sites efficiently without loss of productivity. Assignments may change with little notice based on emergencies, work order volume, staffing gaps, and operational priorities.

Requirements

High School Diploma or equivalent required
Minimum of five (5) years of experience in multi-unit residential maintenance or a Superintendent-level role
Demonstrated competency in plumbing
Demonstrated competency in minor electrical work
Demonstrated competency in heating/boiler systems
Proven experience responding to building emergencies
Proven experience executing preventative maintenance programs
Experience utilizing work order/property management systems
Experience coordinating vendors
Familiarity with regulatory and compliance standards (DOB, FDNY, HPD)
Ability to operate effectively under changing direction and multiple points of supervision
Ability to take direction and adapt quickly
Ability to perform all work safely, efficiently, and in accordance with established protocols

Nice To Haves

Technical or vocational training in building maintenance or a related field preferred

Responsibilities

Performing assigned plumbing repairs (e.g., toilet rebuilds, leak repairs, minor pipe work)
Performing minor electrical work (e.g., outlet and switch replacement within scope)
Completing general repairs (patching, carpentry, hardware adjustments)
Assisting with radiator, HVAC, PTAC, etc. servicing (filters, basic diagnostics, draining, cleaning)
Addressing maintenance issues in apartments and common areas across multiple sites
Executing assigned preventative maintenance tasks
Assisting with seasonal preparation (e.g., winter readiness, inspections)
Supporting building walkthroughs and condition assessments as directed
Taking immediate containment action within scope during urgent conditions (e.g., active leaks, loss of heat, electrical hazards, building damage or safety concerns)
Assisting with stabilization of conditions during emergencies
Communicating status to site leadership during emergencies
Escalating issues beyond scope promptly during emergencies
Completing assigned work orders within expected timeframes
Documenting all work performed clearly and accurately
Recording actions taken, materials used, and outcomes
Uploading photos where required
Providing maintenance support across multiple buildings as assigned
Assisting site Superintendents with workload balancing and backlog reduction
Supporting unit readiness and turnover work
Assisting in addressing building conditions under direction
Taking direction from Superintendents, Program Directors, or other leadership based on assignment
Adapting to varying site expectations, workflows, and priorities
Communicating status updates clearly across changing supervisors and locations
Confirming understanding of assignments before execution
Demonstrating basic competency in work order systems & tracking (e.g. RealPage, Microsoft Planner)
Demonstrating basic competency in email communication (Outlook)
Demonstrating basic competency in team communication tools (Microsoft Teams)
Documenting completed work orders
Reviewing assigned tasks and updates
Communicating status as required
Maintaining personal tools required for assigned work
Using materials appropriately and efficiently
Reporting supply needs to supervising staff
Reporting to different buildings as assigned daily
Being prepared to work at multiple locations within the same day
Adjusting schedule and priorities based on real-time operational needs
Transitioning between sites efficiently without loss of productivity
Taking direction from multiple supervisors depending on assignment
Remaining responsive and adaptable at all times