Floating Assistant Manager

Chamberlin & Associates • Phoenix, AZ

3d

About The Position

We are looking for a Floating Assistant Manager to join our team and provide support across our portfolio of multifamily properties in the Albuquerque, NM area . This role reports to the Property Managers at the communities you're assigned to and works closely with the Regional Manager. The Floating Assistant Manager plays a vital role in maintaining resident satisfaction, supporting onsite teams, and ensuring smooth day-to-day operations wherever needed.

Requirements

• Minimum of 2 years of experience in multifamily property management
• Willingness to travel daily to various properties across the Albuquerque area
• Excellent leasing, marketing, and resident relations skills with a customer-first mindset
• Strong leadership and communication skills with the ability to support and train onsite teams
• Proactive, self-motivated, and adaptable to changing environments and property needs
• Detail-oriented with excellent time management and organizational skills
• Ability to work both independently and collaboratively across multiple teams
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and property management software such as Yardi or RealPage
• A problem-solving mindset and a proven ability to manage competing priorities

Nice To Haves

• CPM (Certified Property Manager) certification is a plus, but not required

Responsibilities

• Travel between properties within the Albuquerque portfolio to assist with leasing, operations, resident relations, and team support.
• Support Property Managers in managing daily operations, including resident satisfaction, retention, and full resident lifecycle activities.
• Understand and follow operational guidelines established within each property's management agreement.
• Maintain accounts receivable processes including rent collection, posting, deposits, and upkeep of accurate rent rolls.
• Prepare and submit financial and leasing reports on a daily, weekly, and monthly basis.
• Audit records and lease files for administrative action, such as expirations, delinquencies, and evictions.
• Assist with delinquency follow-up and collection of outstanding balances.
• Process evictions, including serving notices and attending court hearings, as needed.
• Lease apartments and conduct property tours as required.
• Shop competitive properties and share market insights.
• Inspect properties to ensure cleanliness, curb appeal, and safety; communicate repair needs to maintenance.
• Process move-ins, move-outs, and lease renewals across properties.
• Audit new and existing lease agreements and resident files for accuracy and compliance.
• Assist with onboarding and training of staff in areas such as leasing systems, traffic tracking, marketing, maintenance coordination, and office procedures.
• Draft resident notices, correspondence, and internal communication documents.
• Help resolve resident concerns and promote strong community relations.
• Step in to manage property operations in the absence of the Property Manager.
• Follow all company policies and comply with local, state, and federal laws.
• Other duties as assigned based on the needs of the properties.

Benefits

• Bonus potential based on property performance.
• Life and medical insurance.
• Dental and vision coverage.
• 401K retirement plan.
• Generous paid time off and sick days.
• Birthday off and paid - we celebrate you!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed