Flight Watch Coordinator - TEMP
About The Position
Responsible for reconfirmations of hotel and travel accommodations for Crewmembers and provides support to the Scheduling department. Monitor daily operational flight activities. Ensure Ground Transportation and Hotels are booked, confirmed, and reconfirmed, based on rolling schedule Implement corrective action, as necessary, if ground transportation fails to show or flights are on a rolling delay Communicate information about transportation or hotel reservation changes to affected stations, vendors, and departments within the GCC and Hotel Connections Serve as a liaison between the Manager on Duty (MOD), Crew Scheduling, and the Travel and Hotel departments Handle high volume of communications, i.e., phone and email traffic, while providing professional customer service
Requirements
- Ability to work in a face paced environment
- Maintain a professional, positive, and approachable manner
- Ability to prioritize workload while handling multiple tasks
- Strong computer skills
- Ability to build relationships internally and externally
- Collaborative team player
- Punctuality and accountability required
- Attention to detail
- Must be willing and able to work within a 24-hour operations environment (weekends/holidays)
Nice To Haves
- College degree preferred
- Hospitality / Customer Service experience preferred
- Exceptional customer service
Responsibilities
- Monitor daily operational flight activities.
- Ensure Ground Transportation and Hotels are booked, confirmed, and reconfirmed, based on rolling schedule
- Implement corrective action, as necessary, if ground transportation fails to show or flights are on a rolling delay
- Communicate information about transportation or hotel reservation changes to affected stations, vendors, and departments within the GCC and Hotel Connections
- Serve as a liaison between the Manager on Duty (MOD), Crew Scheduling, and the Travel and Hotel departments
- Handle high volume of communications, i.e., phone and email traffic, while providing professional customer service
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What This Job Offers
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
