Flight Coordinator

dnata•El segundo, CA

1d•$23 - $23

About The Position

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Flight Coordinator to join our El Segundo team supporting the LAX Airport . As a Flight Coordinator for dnata Catering, your primary responsibility is to ensure all customer menu specifications, equipment requirements, and service standards are accurately executed prior to aircraft loading. This role focuses on detailed verification of meals, beverages, and onboard equipment against the boarding bill and airline specifications to ensure compliance with quality, safety, and presentation standards. You will work closely with airline account management, production, and dispatch teams to support timely and accurate order fulfillment while maintaining strong attention to detail and documentation. Your customer-focused mindset, organization, and ability to adapt to last-minute changes help ensure seamless operations and consistent service delivery. Purpose-Driven Work: Be part of a mission to deliver on the promises our customers make, guided by our values of safety, respect, teamwork, and innovation. Career Growth & Recognition: Accelerate your career with structured development programs, mentorship, and our Najm recognition platform that celebrates performance and service excellence. Inclusive Culture: Thrive in a collaborative, people-first environment where your voice matters, your contributions are valued, and your future is supported. Diversity Matters We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata. Notice Regarding Background Checks in California Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code §1786 et seq.), dnata Catering may obtain an investigative consumer report (background check) on applicants or employees for employment purposes. Such a report may include information about your character, general reputation, personal characteristics, or mode of living. You have the right, upon written request, to receive a copy of any report obtained and a summary of your rights under California law. You also have the right to inspect or obtain a copy of your file maintained by the consumer reporting agency that prepares such reports, as provided under Cal. Civ. Code §1786.22.

Requirements

An effective communicator, capable of determining best way to reach different audiences and executing communications based on that understanding.
Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances.
Capable of building strong customer relationships and delivering customer-centric solutions.
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
Willing to act and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Constantly on the move in an out of the office and on an aircraft.
You must be able to lift up to 30 lbs., and stand for long periods of time, constantly bends, and squats.
Be exposed to frequent low temperatures 35/40 degree while checking flight and may be exposed to extreme weather conditions when catering the flight outdoors.
High school diploma or GED with two – three years of progressive customer service experience.
Proficient in Microsoft Office applications, including Excel.
Proficiency in Microsoft Office.
Must have driver’s license.
The ability to meet requirements necessary to obtain a Port Authority, TSA and CBP badge is a required.
Must have excellent attention to detail.
Must be able to multi-task.
Must be able to read and write in English.
Flexibility (different shifts - night, weekends, holidays).
Ability to lift and push heavy objects, racks, etc.
Ability to work in a fast-paced environment .
Work safely to prevent accidents to self and coworkers.
Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.
This position also requires constant attendance and punctuality - Is consistently at work and on time.
Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan.
Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch.
The employee must regularly lift and /or move up to 30 pounds.
Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.
While performing the duties of this job, the employee is regularly exposed to extreme cold/heat (weather), heights and loud noise (earplugs must be worn while on the Ramp)

Responsibilities

Ensure all customer menu specifications, equipment requirements, and service standards are accurately executed prior to aircraft loading.
Detailed verification of meals, beverages, and onboard equipment against the boarding bill and airline specifications to ensure compliance with quality, safety, and presentation standards.
Work closely with airline account management, production, and dispatch teams to support timely and accurate order fulfillment while maintaining strong attention to detail and documentation.
Provide excellent customer service daily.
Comply with all HACCP/GMP and dnata catering sanitation and proper food handling policies and procedures.
Check all meals to ensure accuracy of menu specifications and meal counts.
Comply with Ramp Safety policies and procedures, safety vests must be worn while out on the field.
Coordinating with airline clients and ensuring efficient delivery logistics.
Other duties as assigned.

Benefits

Comprehensive FREE Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision
Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shift

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