Marriott Hotels Resorts-posted 12 days ago
Full-time • Mid Level
Bethesda, MD
5,001-10,000 employees

As a member of the Digital Merchandising team, the Manager, Digital Merchandising Technology will be responsible for managing the technological infrastructure, platforms, and solutions that enable digital merchandising initiatives within the Digital & Marketing organization. This individual will bridge the gap between merchandising teams, analytics, and content management platforms, ensuring that digital product displays, tagging, and customer experiences are optimized across all digital channels—such as e-commerce websites, mobile apps, and on-property digital touchpoints. The Manager will partner closely with a cross-functional group of stakeholders across the company, across Digital Product, Marketing, Analytics,Technology teams and Vendors. This role is global in scope and also interfaces with Marriott’s global regions (Americas, Europe, Middle East & Africa, Asia Pacific, China, Caribbean & Latin America).

  • Maintain and coordinate technology roadmaps to enable merchandising goals, including platform updates and upgrade.
  • Implement and maintain tagging frameworks for merchandising initiatives to ensure accurate data capture and reporting
  • Organize the configuration and ongoing management of digital merchandising software and tools, including product information management and orchestration systems
  • Manage the configuration, maintenance, and optimization of merchandising platforms (Workfront, DAM, etc.)
  • Partner with technology and analytics teams to define and validate data capture requirements
  • Conduct QA testing for merchandising-related tags and content rendering
  • Utilize analytics tools to monitor product performance and provide actionable insights to digital product teams
  • Identify opportunities to automate merchandising workflows (campaign calendaring, content approvals, tagging) using technology solutions
  • Manage relationships with technology vendors and internal stakeholders to ensure effective delivery and support of merchandising tools
  • Maintain metadata standards and taxonomy for digital assets
  • Provide training and support to merchandising teams on new technologies and best practices
  • Support A/B tests and supply digital merchandising requirements in collaboration with the Director, Digital Merchandising Orchestration
  • Bachelor’s degree in Business, Marketing, and Information Technology, or a related field
  • 3–5 years of experience in e-commerce, digital merchandising, technology analyst, or digital data analyst roles
  • Strong proficiency in marketing tech platforms and data analysis tools (Excel, Adobe Analytics, Adobe Target, AEM, Tableau)
  • Experience with digital merchandising platforms (Adobe Workfront, Smartsheet, JIRA)
  • Ability to translate business requirements into technical solutions
  • Basic technical troubleshooting skills
  • Excellent communication and project management skills
  • Experience with digital asset management and content syndication tools (Adobe Target, AEM, Adobe Cloud)
  • Detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment
  • Global mindset and familiarity with UX/UI principles and digital marketing fundamentals
  • Experience with tag management systems
  • Understanding of data layer architecture and event tracking
  • Retail merchandising analytical skills
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