Fleet Service Technician

Robert Horne FordApache Junction, AZ
Onsite

About The Position

About Robert Horne Ford Robert Horne Ford is a respected automotive dealership committed to delivering exceptional service and customer satisfaction. We are currently seeking a dedicated Fleet Service Technician to join our team in Apache Junction, AZ. Position Overview The Fleet Service Technician plays a key role in ensuring quality vehicle service and customer satisfaction. This position requires strong technical skills, attention to detail, and excellent communication with customers and the service team.

Requirements

  • Experience in warranty and non-warranty inspections, diagnostics, maintenance, and repair across various vehicle makes and models
  • Proven ability to meet or exceed work goals
  • Excellent communication and interpersonal skills
  • Professional appearance and strong work ethic
  • Positive attitude and high energy level
  • Superior customer service skills
  • Ability to read and comprehend technical instructions
  • Sound judgment and decision-making abilities
  • Valid state driver’s license with a good driving record
  • High school diploma or equivalent required
  • ASE certification or equivalent technical aptitude required

Nice To Haves

  • Technical or trade school degree preferred

Responsibilities

  • Accurately troubleshoot and diagnose customer vehicle concerns using updated technical tools
  • Provide courteous and professional service to all customers encountered
  • Assist in greeting customers near the Service Drive to ensure prompt acknowledgment
  • Stay current with technical publications, service communications, and terminal operations
  • Deliver safe, reliable, and high-quality vehicle repairs the first time
  • Address all customer concerns thoroughly before recommending additional services
  • Inspect vehicles for maintenance and repair opportunities according to factory and local recommendations
  • Return customers' vehicles in a clean or cleaner condition than received
  • Participate in factory and in-house training programs
  • Complete all required paperwork accurately and attach all necessary documentation
  • Perform other duties as assigned by the Service Manager or supervisory staff
  • Maintain punctuality and present a professional appearance with a clean uniform

Benefits

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment
  • Comprehensive training
  • Competitive compensation
  • Unparalleled benefits
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