Fleet Service Technician
Robert Horne Ford•Apache Junction, AZ
•Onsite
About The Position
About Robert Horne Ford Robert Horne Ford is a respected automotive dealership committed to delivering exceptional service and customer satisfaction. We are currently seeking a dedicated Fleet Service Technician to join our team in Apache Junction, AZ. Position Overview The Fleet Service Technician plays a key role in ensuring quality vehicle service and customer satisfaction. This position requires strong technical skills, attention to detail, and excellent communication with customers and the service team.
Requirements
- Experience in warranty and non-warranty inspections, diagnostics, maintenance, and repair across various vehicle makes and models
- Proven ability to meet or exceed work goals
- Excellent communication and interpersonal skills
- Professional appearance and strong work ethic
- Positive attitude and high energy level
- Superior customer service skills
- Ability to read and comprehend technical instructions
- Sound judgment and decision-making abilities
- Valid state driver’s license with a good driving record
- High school diploma or equivalent required
- ASE certification or equivalent technical aptitude required
Nice To Haves
- Technical or trade school degree preferred
Responsibilities
- Accurately troubleshoot and diagnose customer vehicle concerns using updated technical tools
- Provide courteous and professional service to all customers encountered
- Assist in greeting customers near the Service Drive to ensure prompt acknowledgment
- Stay current with technical publications, service communications, and terminal operations
- Deliver safe, reliable, and high-quality vehicle repairs the first time
- Address all customer concerns thoroughly before recommending additional services
- Inspect vehicles for maintenance and repair opportunities according to factory and local recommendations
- Return customers' vehicles in a clean or cleaner condition than received
- Participate in factory and in-house training programs
- Complete all required paperwork accurately and attach all necessary documentation
- Perform other duties as assigned by the Service Manager or supervisory staff
- Maintain punctuality and present a professional appearance with a clean uniform
Benefits
- Tremendous product & inventory
- Ongoing company-wide training
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
- Comprehensive training
- Competitive compensation
- Unparalleled benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
