Fleet Operations Program Manager

Waymo • San Francisco, CA

1d • Hybrid

About The Position

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate. In this hybrid role, you will report to the Head of Fleet Development & Service Quality

Requirements

• BA/BS degree in related technical subject (e.g. engineering, manufacturing, or automotive); and/or an MBA with practical experience in an automotive sector
• 5+ years of experience in a combination of project management, operations management, or program management in the automotive industry
• Strong organizational skills and the ability to manage multiple projects simultaneously while ensuring timely delivery and quality outcomes
• Strong verbal and written communication skills, and the ability to effectively present technical content to leadership
• The ability to manipulate, interpret, and analyze large data sets using Google Sheets, Excel, Tableau, and/or other similar tools

Nice To Haves

• Experience in the fleet management, service and maintenance, or automotive aftersales / aftermarket sectors
• The ability to understand and analyze legal contracts
• Familiarity with SQL, R, or other analytics languages
• Familiarity with Apps Script or similar scripting and automation tools

Responsibilities

• Design, manage, and report on complex cross functional Fleet Operations initiatives
• Partner with OEMs to manage vehicle service, maintenance, and warranty programs for new Waymo platforms
• Identify and execute on opportunities to improve efficiency and reduce cost in Waymo’s service and maintenance operations
• Partner with product and engineering teams to guide systems and technology development that evolves our operational and commercial capabilities
• Deploy innovative Fleet Operations workflows and automations that create capacity and ensure quality
• Develop colleague’s program management tools and skills

What This Job Offers

• Job Type: Full-time
• Career Level: Manager