Ryder Supply Chain Solutions-posted 3 days ago
Full-time • Mid Level
Dallas, TX

The role of Technical Trainer ensures that each FMS shop employee possesses the necessary skills and knowledge for their role, contributing to maintenance goals, cost control, customer satisfaction, employee growth, and overall productivity. The Technical Trainer ensures that Ryder’s training meets or exceeds internal customer expectations, enabling trainees to reduce rework, breakdowns, and external expenses. Additionally, this role drives continuous improvement in safety, quality, and efficiency within the FMS maintenance organization. Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc. Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. At Ryder, we are always looking for outstanding individuals to join our team and have a dedicated careers site of all our currently open positions available at https://ryder.com/careers. We take the security of everyone’s personal information very seriously and are dedicated to securing and protecting any information provided to us. This is why, we only accept employment applications through our official careers site. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”) . While we may call you to verify information you have provided in your application, we will never ask for sensitive personal information from you via email, end user messaging applications such as WhatsApp messenger, Signal messenger, or via text message. If you are asked to provide personal information, click on a link, or navigate to a website other than the official Ryder website (www.ryder.com), or download any mobile applications to communicate with our careers team, DO NOT GO ANY FURTHER. End the call or exit the website as this is very likely a scam.

  • Administer training to FMS maintenance employees.
  • Coordinate with BU leadership to identify training needs, creation of training schedule, and employee attendance to training session(s).
  • Identify, develop, and update current and new training materials and courses.
  • Update training records promptly upon course completion.
  • Monitor training facilities to ensure they provide high-quality training environments, are adequately supplied, and equipped to support world-class training.
  • Communicate the needs of the training center to Operations Leadership.
  • Operate as catalyst for Top Technician Recognition Program to improve eligibility and participation.
  • Promote and support safety programs.
  • Performs other duties as assigned.
  • Strong verbal and written communication skills.
  • Possesses strong technical aptitude.
  • Develops and delivers effective presentations, Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
  • Ability to work independently and as a member of a team.
  • Capable of multi-tasking, highly organized, with excellent time management skills.
  • H.S. Diploma/GED, required.
  • Bachelor's Degree, preferred.
  • 3 years or more working with heavy duty trucks, tractors, trailers, refrigeration and related components (diesel engines, transmissions, brakes, power train, etc.)., preferred.
  • 1 year or more experience in managing people and remote personnel, preferred.
  • 2 years or more in transportation industry, preferred.
  • 1 year or more in prior training and development experience, preferred.
  • Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
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