Fleet Coordinator
About The Position
Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch. Enter all orders into computer for dispatch – technical lines require specialized training, experience or knowledge of transportation industry. Ensures rail billing is in place before containers are delivered to railroad and if necessary, ensures in-bond documentation is properly validated with US customs. ----Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day. Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status. Notifies Cargo Specialist Supervisor/management of all service failures. Proposes and implements solutions to improve overall customer service. Creates and update's location profiles in computer system. Works as dispatcher as volume/vacation schedule dictates. Other projects as assigned by management.
Requirements
- Customer service
- Dispatch
- Excel database
- Scheduling coordinating
- Data entry skills
- Good communication and organizational skills
- Email and general office duties
- Must be innovative
- Port and rail operations
- US customs
- Trucking Industry
Responsibilities
- Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch.
- Enters all orders into computer for dispatch
- Ensures rail billing is in place before containers are delivered to railroad and if necessary, ensures in-bond documentation is properly validated with US customs.
- Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day.
- Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status.
- Notifies Cargo Specialist Supervisor/management of all service failures.
- Proposes and implements solutions to improve overall customer service.
- Creates and update's location profiles in computer system.
- Works as dispatcher as volume/vacation schedule dictates.
- Other projects as assigned by management.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
