Fixed Ops Director

Asbury Automotive•Draper, UT

About The Position

Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. The Regional Fixed Operations Director is responsible for monitoring and communicating Asbury requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealerships in his/her region. He or she is also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with Asbury Management at all levels, dealership management and personnel, as well as members of his/her team. The RFOD visits the dealerships and departments in his/her region on a continual basis.

Requirements

Must have a minimum of at-least 3-5yrs Automotive experience
Must have great interpersonal skills
Must be attentive to detail
Must be at-least eighteen years of age
Must have a valid Drivers License
Must be able to pass pre-employment screening (background and drug)

Responsibilities

Assure that dealership fixed management is focused on achieving the departmental goals set by Asbury and dealership management
Monitor and instruct that all dealership activities are performed according to the applicable safety requirements and published procedures
Assist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits
Monitor that dealerships are operating within the Customer Satisfaction Index ratings set by Asbury and the Manufacturer
Make recommendations to dealership management
Actively encourages the recruitment of dealership management candidates from internal and external sources
Assist dealership fixed operations in implementing and consistently performing accepted processes as determined by Asbury, dealership management and the manufacturer
Monitor that receivable schedules are current and metrics are within Asbury guidelines for each dealership
Ensure that reporting systems required by general management, Asbury and the manufacturer are maintained
Hold Fixed Operations meetings within markets on a regular basis
Monitor all regional warranty operations for factory compliance, plus timely and accurate claim filing
Regularly review the pricing policies of the region’s service and parts operations for competitiveness and profitability
Work with dealership General Management to assist in all segments of Fixed Operation’s personnel, processes and profitability
Work effectively in cooperation with the National Parts Director and Collision Director
Perform regular, periodic performance evaluations with dealership fixed management, monitor that dealership management is evaluating staff according to Asbury guidelines

Benefits

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member’s eligible
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities