Fixed Route Director

MTA•Flint, MI

About The Position

The Director of Fixed Route Transportation Services is to supervise all Fixed Route Staff. Ensures transportation services operations are executed in accordance with Mass Transportation Authority Annual Plan/Program and within approved budget to meet the public transportation needs within the department service areas. Complete, as required, monthly analysis of expenses against forecasts and ridership against projections. Responsible for motivation of all Fixed Route service personnel, execution of service in accordance with operating procedures and safety programs. Ensure all management and hourly staff meet performance expectations, ensure proper training and standards are upheld. Must ensure consistent fair distribution of all work assignments in accordance with the Labor Agreement. Must promote Total Quality, Quality Work Life, and Programs established by the Four “R’s” Committee.

Requirements

Five (5) years extensive supervisory experience
Excellent communications skills
Ability to function successfully in a Team environment.
Computer literate
Ability to create and analyze complex reports and information and utilize same effectively
Demonstrated ability to make decisions of greater than ordinary difficulty
Capable of working effectively in stressful situations
BS degree and five (5) years of extensive supervisory experience, preferably in transit field

Nice To Haves

master’s degree preferred.

Responsibilities

Supervise and direct all fixed route transportation service personnel, monitor work performance of staff
Ensure consistently fair and equal distribution of all work assignments
Maintain on-time service schedules for all routes by ensuring adequate personnel and resource levels are met.
Perform street inspection and supervise street inspection programs that provide guidance in areas that should be under review
Assist in the preparation of job descriptions of all fixed route transportation service employees as required
Perform accident investigations, go to accident scenes, ensure proper accident reporting and follow up, prepare and respond to emergencies as needed
Assist Administration and Planning in grant activities pertinent to transportation service operations
Analyze ridership data for route analysis and ridership projection purposes
Coordinate implementation, training and utilization of technology in accordance with MTA policies and procedures within Fixed Route operations
Analyze data for mileage, passengers, and vehicles in transportation service operations to determine cost-effectiveness
Counsel and discipline transportation service operations personnel, as needed, and in accordance with Mass Transportation Authority company rules, procedures, regulations and contractual agreements
Complete purchasing requisitions for equipment/supplies for transportation service operations
Maintain consistent and effective Management-Union working relationships, maintain awareness of contract negotiations, and participate in same, in collaboration with Human Resources
Execute merit programs for transportation service personnel; maintain good relationships and rapport with the staff, providing them with consistent level of accessibility and communications
Establish, execute and supervise effective safety programs for Mass Transportation Authority for Fixed Route Operations
Ensure MTA Accident Review Committee is provided with data and meeting times to review accident documentation
Develop, execute and maintain fixed route transportation service operating procedures, including pre-planned emergency procedures, ensure personnel adherence to Mass Transportation Authority Safety and operation rules, procedures and regulations
Complete and execute OSHA requirements for and on behalf of the employee and the Mass Transportation Authority
Ensure monthly safety inspections completed in all Fixed Route Operations and concerned individuals briefed
Perform other duties, as assigned