Fixed Operations Manager

Bretz RV & Marine • Liberty Lake, WA

19h • $120,000 - $140,000 • Onsite

About The Position

Are you an experienced operations leader looking for your next big career move? We are seeking a Fixed Operations Manager to oversee Parts, Service, and Warranty operations at our high-performing dealership in Liberty Lake, Washington. This is a unique opportunity for a leader with a background in automotive, RV, manufacturing, aviation, logistics, heavy equipment, or big box retail to step into a senior role where you’ll guide large teams, develop managers, and ensure customers receive a world-class purchasing and ownership experience. The employer has identified this position as a safety-sensitive position and requires pre-employment drug screening, including for non-psychoactive THC . The Ideal Candidate The perfect candidate will be an Ideal Team Player, someone who is: Humble : Puts the team first, listens well, and leads with respect. Hungry : Motivated to drive performance, grow people, and continuously improve operations. Smart : Possesses strong interpersonal skills, high emotional intelligence, and sound judgment in people leadership. This leader will also: Strive to deliver a world-class experience for every customer. Possess high emotional intelligence and be comfortable having difficult conversations with both employees and customers. Be skilled at diffusing upset customers and turning challenges into opportunities to build customers for life. Why Join Our Team? This is more than just another management role, it’s a chance to lead, grow, and make an impact at a dealership group that values both its customers and employees. What sets this role apart: A culture rooted in our values: Passion, Teamwork, Growth, Family, and Profitability.

Requirements

• Proven success leading large, multi-department teams (50+ employees).
• Strong financial acumen, including budgeting, forecasting, and ROI management.
• Excellent communication and conflict resolution skills.
• Ability to build and inspire high-performing teams.
• Background in automotive, RV, heavy equipment, manufacturing, aviation, logistics, or big box retail strongly preferred.
• A leadership style that demonstrates humility, hunger, and people smarts.

Nice To Haves

• Prior leadership in dealership fixed operations, service management, or large-scale operations management.
• Experience mentoring and developing managers into strong leaders.

Responsibilities

• Lead Fixed Operations at one dealership location, overseeing Parts, Service, and Warranty departments.
• Recruit, hire, and develop managers and employees who embody being Humble, Hungry, and Smart.
• Create a culture where employees feel valued, and customers feel cared for throughout their ownership journey.
• Drive financial performance through accurate forecasting, budgeting, and P&L management.
• Coach and mentor managers with empathy and accountability, using high emotional intelligence to guide performance.
• Handle employee and customer challenges directly and professionally, strengthening long-term trust.
• Implement processes that ensure operational excellence and customer satisfaction at every level.

Benefits

• Excellent earning potential and advancement opportunities.
• Comprehensive medical benefits package with multiple plan options, including vision and dental.
• 401(k) retirement plan with employer match.
• Paid vacation, holiday.
• Training & travel.
• Employee discounts and borrowing program.
• Profit-sharing.
• Employee borrow program (borrow a camper and go camping).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed