Fixed Operations Director

Dave Wright Nissan Subaru • Hiawatha, IA

2d

About The Position

The Fixed Operations Director will be responsible for maximizing Customer Satisfaction, Employee Satisfaction, and Fixed Operations profitability. This position will be responsible for making high-quality decisions and leading by example. The director will also focus on the safety of Service & Parts, ensuring that each department is compliant with workplace rules and regulations.

Requirements

• Minimum of High School degree or equivalent
• Valid driver's license
• 3 years in Automotive Service Department and/or Parts Department required
• 1 year of supervisory experience

Responsibilities

• Hold staff accountable to Service and Parts processes
• Ensure CSI is above national average
• Review and make decisions based off Service & Parts Reports
• Ensure compliance of workplace rules and regulations
• Review productivity metrics
• Review Parts pricing and matrix
• Read and understand financials of Service & Parts
• Grow the Fixed Operations team
• Lead and develop staff
• Hire, onboard, and retain staff
• Review receivables
• Evaluate performance, recognize accomplishments, and hold 1 on 1 meetings with staff
• Work with managers from all departments on a daily basis

Benefits

• Health, Dental & Life Insurance
• 401k
• 3 National Holiday celebrations per month

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED