Fitness Concierge

Village Clubs•Scottsdale, AZ

10d•Onsite

About The Position

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness. We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter. Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself. Job Summary: Assist members in the cardio and weight rooms as necessary. Engage with members to assist them in better utilizing our facility. Maintaining the cleanliness and organization of various fitness areas, accessory equipment, and reporting any equipment maintenance issues to management.

Requirements

Basic knowledge of fitness equipment and operation of all equipment
Excellent customer/guest service skills
Knowledge of fitness rules and policies
This position requires daily standing for long periods of time, walking, lifting, grasping, bending and kneeling.
Sitting for some periods of time.
Substantial repetitive movements (motions) of the wrists, hands, and/or fingers.
Expressing or exchanging ideas by means of the spoken word.
Involved in activities where one must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction.
Requires the ability to receive detailed information through written and oral communication.
Must be able to lift at least 45 pounds and occasionally very heavy lifting up to 100 pounds to lift, carry, push, and/or pull moderate to heavy amounts of weight and to operate assigned equipment.
This position requires close visual acuity to perform activities such as assessing physical fitness progress and form of clients, members and employees. Preparing and analyzing data and figures, transcribing, viewing computer monitors and extensive reading.

Nice To Haves

Previous experience working in a fitness environment or high-end customer service-oriented role
Available shifts needing coverage- Mondays-Thursdays 6pm-9pm, Fridays 6pm-8pm.
We are looking for an energetic and responsible candidate that has the availability to work Monday - Thursday and possibly the Friday shifts.

Responsibilities

Attract and retain members by consistently providing excellent customer service
Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
Maintain the weight room, cardio room, functional training area, Kinesis area, boxing area, track and basketball court
Rerack weights, wipe down equipment and maintain a general organization to all areas of responsibility
Ensures towel racks are stocked
Attends to other member needs to achieve a high level of member service
Maintains clean work environment which includes ensuring that the fitness equipment is put away after each training session, wipe down the area with gym wipes and other duties as assigned
May be required to work evenings and weekends as needed