First Aid Attendant - Island H2O Water Park

NDM Hospitality ServicesKissimmee, FL
6dOnsite

About The Position

JOB SUMMARY : The First Aid will be responsible for the successful operation of providing first aid treatment to all guests and team members in accordance with company policies and procedures.

Requirements

  • High School diploma or equivalent, required
  • Must possess a valid driver's license and a current EMT certification. State EMT Certification Required.
  • Must be at least 18 years of age.
  • Must pass the Ellis and Associates lifeguard class
  • Must possess working knowledge of MS Office applications including Word and Excel.
  • Ability to troubleshoot situations without delay and act accordingly
  • Ability to succeed in a fast-paced, evolving environment
  • Must have excellent oral and written communication skills
  • Must be able to work varied shifts, including evenings, holidays overnight events and weekends
  • Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including team members, community leaders and senior management.
  • Must have highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly, concisely, and persuasively.
  • Must have a proactive, goal-oriented, can-do attitude. Positive and effective customer service skills.
  • Must have good teamwork orientation.
  • Be able to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be able to walk or stand for extended periods of time. (In accordance with Operation Hours)
  • In the performance of job duties, the employee is routinely required to utilize manual dexterity, reach with hands and arms, and possess the ability to read, communicate verbally, and hear
  • The team member frequently is required to sit, stand, walk, stoop, kneel, push, pull, crouch or crawl.
  • The team member is occasionally required to climb or balance.
  • The team member must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to a hundred pounds with assistance.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • The team member may be exposed to weather conditions prevalent at the time.
  • The noise level is generally moderate to high

Nice To Haves

  • Minimum 1years' in First Aid Operations or work-related fields preferred.

Responsibilities

  • Ensure First Aid stations are staffed during park operations and provide timely first aid treatment to all guests and team members.
  • Responds to calls when dispatched, gains access to the guest or team members and assesses the extent of their injuries or illness.
  • Communicates with dispatchers requesting additional assistance or services, as necessary.
  • Uses prescribed techniques and equipment to provide care and provide additional emergency care following established protocols.
  • Assesses and monitors vital signs and general appearance of guests or team members for change.
  • Determines appropriate medical facility to which guest or team member will be transported.
  • Complete accurate record of all incidents on company forms.
  • Assist with incident investigations.
  • Always maintain a two-way radio while on duty.
  • Ensure first aid is adequately stocked with supplies. Notify the Manger on Duty when supplies are needed.
  • Conduct a daily inspection of first aid equipment and complete daily checklists accurately.
  • Perform routine maintenance and custodial work on equipment when not performing other duties.
  • Maintain an environment that keeps safety the number one concern for all guests and team members.
  • Greet guests, visitors, and team members in a friendly and courteous manner.
  • Provide excellent customer service.
  • Keep a clean orderly work area.
  • Maintain a high level of confidentiality.
  • Ensure professional development to enhance work knowledge, skills, and abilities.
  • Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations, and requirements.
  • Ensure completion of work responsibilities and special projects in accordance with the designated time frame, as determined by the reporting leader.
  • Adhere to company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
  • Provide Operations Manager with feedback, ideas, and suggestions on a timely consistent basis.
  • Assume additional responsibilities as assigned.
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