Admissions Host - Island H2O Water Park

NDM Hospitality Services • Kissimmee, FL

23h • Onsite

About The Position

The Admissions Host will be responsible for successful operation of greeting guests, parking, turnstiles, wave stick and grouper.

Requirements

• Must be at least 16 years of age.
• Ability to troubleshoot situations without delay and act accordingly
• Ability to succeed in a fast-paced, evolving environment
• Must be able to work varied shifts, including evenings, holidays overnight events and weekends
• Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including employees, community leaders and senior management.
• Must have highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly, concisely, and persuasively.
• Must have a proactive, goal-ori ented, can-do attitude.
• Positive and effective customer service skills.
• Ability and willingness to up-sell products and services.
• Must have good teamwork orientation.

Nice To Haves

• High School Diploma or equivalent preferred
• 1 year in waterpark operations or work-related field preferred.

Responsibilities

• Greet guests, visitors, and employees in a friendly and courteous manner.
• Operate the Touch Screen Vantage system for entrance and exit.
• Understand park tickets and park sales strategy.
• Assist in group functions.
• Answer guests' questions concerning the park.
• Operate turnstiles and enforcing park ticketing rules
• Assist guests at Tower B ensuring that only those of appropriate height ride and that riders do not bring shoes, hats, and other inappropriate items to ride the slide.
• Ensure guests entering the wave pool have life vests on if they are under the recommended height
• Adhere to bag check rules.
• Provide excellent customer service.
• Keep a clean orderly work area.
• Provide guests with accurate park information.
• Ensure professional development to enhance work knowledge, skills, and proficiencies regarding the Island H2O Live App.
• Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations, and requirements.
• Ensure completion of work responsibilities and special projects in accordance with the designated time frame, as determined by the reporting leader.
• Adhere to company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
• Provide a reporting leader with feedback, ideas, and suggestions on a timely consistent basis.
• Assume additional responsibilities as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED