Fire Alarm Systems Engineer

Communications Engineering Company•New Berlin, WI

1d•Onsite

About The Position

The Fire Alarm Systems Engineer is responsible for designing and quoting innovative and reliable technology solutions by assessing customer needs and requirements. This role involves developing effective Security, VMS, and Access Control system designs that adhere to industry standards and customer expectations. The engineer acts as a professional technical expert in sales situations, consulting with customers, recommending solutions, and demonstrating products. Key responsibilities include identifying customer needs, conducting site assessments to document existing systems and recommend upgrades, and providing technology roadmaps. The engineer will also present products and solutions to groups of customers, design systems based on customer needs, and provide accurate and timely quotes. Detailed project documentation is required to ensure successful implementation by the Operations team. Continuous learning and maintaining industry certifications are also part of the role.

Requirements

Two-year degree from an accredited college, university, or technical institution with coursework in communications, business, or Technology, or substitute 2 years pertinent experience for each year of education.
Four years' working experience with fire alarm systems.
Must have a valid driver's license.
Strong interpersonal skills, ability to communicate and lead well at all levels of the organization and with staff at remote locations essential.
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
Excellent Presentation Skills, large and small groups.
High level of integrity and dependability with a strong sense of urgency and results-orientation.
Strong knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
PC proficiency is essential (Windows environment).
Ability to define problems collects data, establish facts and draw valid conclusions.
The duties of this job require the employee to effectively talk and hear English language communications.
The employee is required to stand, walk, climb, sit and use hands and fingers.
Some light lifting of objects is required.
Reaching, grasping and carrying activities also required.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Above average intellectual ability and excellent judgment are needed to deal effectively with a wide range of problem solving and trouble shooting activities.

Nice To Haves

Strong working knowledge of Excel

Responsibilities

Consulting: Be the professional technical "expert" in sales situations by consulting with customers, recommending solutions, and demonstrating products.
Specifically identify key customer needs and produce a solution that best meets those needs.
Site Assessments: Conduct site assessments to document current device locations, assess system status, make recommendations that align current technology with the client's policies and procedures, and provide technology roadmap.
Presentations: Effectively and professionally demonstrate products and communicate solutions to large groups of customers in a variety of settings.
Designs: Design systems that best fit the customers' needs independent of price.
Be able to communicate the features, benefits, and business value of your solution.
Quotes: Provides quotes that are accurate, timely, and with appropriate detail to effectively present our solution to the customer.
Job Files: Produce detailed and accurate project documentation that permits the Operations team to successfully implement the project.
Training: Maintain knowledge of your industry/technology.
Achieve and maintain required industry certifications in accordance with CEC policy.
Other duties as assigned.