Financial Shared Services Associate

Penn State University • Ferguson Township, PA

23h • Hybrid

About The Position

The Office of Central Procurement is seeking a Financial Shared Services Associate who serves as a central point of contact for processing and coordinating financial transactions on behalf of assigned University units; supports the Accounts Payable and Travel Expense or Purchase Request functions; ensures timely, accurate, and compliant execution of financial processes. Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support.

Requirements

• Strong verbal and written communication skills and the ability to collaborate with coworkers within and outside of the Procurement unit
• Excellent customer service skills
• Ability to maintain confidentiality regarding sensitive documents and situations
• Demonstrated ability to multitask and meet deadlines
• Effective decision-making skills
• Excellent organizational skills and problem-solving abilities
• High level of accuracy in work and attention to detail
• General Equivalency Diploma (GED) or High School (HS)
• 2+ years of relevant experience; or an equivalent combination of education and experience accepted

Responsibilities

• Serve as a central hub member for either the Accounts Payable and Travel Expense team or the Purchase Request team
• Receive and process unit requests for non-purchase order (PO) invoice payments, travel expense reports, purchase card reconciliation transactions, and/or purchase orders
• Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines
• Reconcile discrepancies and investigate transactional anomalies or errors
• Execute financial approvals on designated transactions
• Maintain accurate and up-to-date transaction records in financial systems
• Assist with internal and external audits by providing transaction documentation and reports
• Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
• Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction
• Provide training to new staff members
• Identify opportunities for process improvements and automation in transaction workflows
• Maintain confidentiality and integrity of financial data at all times
• May supervise staff members, including hiring, development, and performance management

Benefits

• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
• In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees