Financial Services Specialist

Machias Savings Bank Career•Brewer, ME

2d•Onsite

About The Position

Are you looking for an opportunity to learn, grow, and thrive with one of the “Best Places to Work in Maine”? Machias Savings Bank is more than a bank committed to serving our customers and empowering them to reach their potential; we are a family-first, employee-focused group of community leaders committed to moving Maine, New Hampshire — and each other — forward. Our baseline benefit package includes Profit Sharing, 401(k) match, Health, Dental, Vision, Life and Disability Insurance, generous Paid Time Off options and more! A career with Machias Savings Bank is as rewarding as it is challenging, and we can’t wait to work with you! Voted Best Small Bank in Maine - Newsweek Voted 2025 Best Bank To Work For - American Banker Voted 2025 Best Places To Work in Maine - MESHRM We are currently accepting applications for a: Financial Services Specialist (Teller), Brewer There is an opening for a full-time Financial Services Specialist (Teller) in the Brewer branch. The FSS will be an active member of the branch team with a focus on assisting customers with all service transactions. A strong focus will be placed on developing new relationships and deepening existing customer relationships through cross selling products and services, running a cash drawer, referring home equity and residential mortgage loan requests to the appropriate banker within the Branch and proactive customer outreach via phone calls and letters. The qualified candidate should possess the following qualifications: High school diploma or equivalent work experience Experience in customer service or retail Positive attitude and willingness to learn Good analytical and problem-solving skills Strong attention to detail Up to a week of in-person training, which requires travel to Machias, is mandatory within the first 30 days for onboarding in this role. Additionally, future training sessions may necessitate travel if retraining is required.

Requirements

High school diploma or equivalent work experience
Experience in customer service or retail
Positive attitude and willingness to learn
Good analytical and problem-solving skills
Strong attention to detail
Up to a week of in-person training, which requires travel to Machias, is mandatory within the first 30 days for onboarding in this role.
Future training sessions may necessitate travel if retraining is required.

Responsibilities

Assisting customers with all service transactions
Developing new relationships and deepening existing customer relationships through cross selling products and services
Running a cash drawer
Referring home equity and residential mortgage loan requests to the appropriate banker within the Branch
Proactive customer outreach via phone calls and letters