Financial Operations Processor

TEKsystems•Sioux Falls, SD

1d•Onsite

About The Position

TEKsystems is seeking dependable and detail-oriented Operations Processors to support a high-volume correspondence operation within a leading financial services organization. This role is critical to ensuring regulatory service level agreements (SLAs) are met and customer communications are processed accurately and on time. This is a hands-on, production-driven role ideal for individuals who thrive in structured, fast-paced environments and take pride in accuracy, reliability, and results. The team supports the Executive Complaints Management Office, which is responsible for meeting regulatory SLAs related to customer complaints. Increased correspondence volume has created the need for additional headcount to prevent SLA risk, protect customer experience, and avoid regulatory scrutiny. Your work will directly impact customer satisfaction and compliance outcomes.

Requirements

2+ years of operations support experience, or equivalent demonstrated through work experience, education, training, or military background
Proven experience in data entry, mail processing, scanning, printing, and filing
Strong attention to detail and ability to maintain accuracy in a high-volume environment
Demonstrated reliability, punctuality, and consistent attendance
Ability to work independently and as part of a team
Comfortable working in a results-driven, production-based role
Ability to sit or stand for extended periods while performing desk-based work

Nice To Haves

Experience in a high-volume operations, processing, or clerical environment
Working knowledge of Microsoft Office (Outlook, Word, Excel)
General comfort with office equipment such as printers and scanners
Strong typing and basic computer skills
Excellent verbal and written communication skills
Ability to manage multiple tasks and adapt to changing priorities

Responsibilities

Perform moderately complex operational and clerical duties in a service center or departmental environment
Process high-volume correspondence, including printing, folding, stuffing, and mailing letters (up to 100+ per day)
Scan, file, copy, and maintain accurate physical and electronic records
Prepare data and input forms for automated processing systems
Collect information and assist with preparing operational and production reports
Utilize internal systems and procedures to complete daily work accurately and efficiently
Coordinate work tasks and support operations projects as assigned
Provide information to authorized internal stakeholders
Adhere to company policies, procedures, and regulatory requirements
Maintain strict attention to detail, quality standards, attendance, and punctuality