Financial Counselor

TriHealth • Cincinnati, OH

8d • Onsite

About The Position

Financial Counselor -

Bethesda North Hospital

Join a team dedicated to SERVING our patients with compassion, RESPECTING every
individual’s needs, and ENGAGING with professionalism and empathy. As a
Financial Counselor at Good Samaritan Hospital, you will play a vital role in
ensuring patients feel seen, heard, and supported—upholding our commitment to
EXCELLENCE while stewarding our resources with VALUE‑driven care.

We offer career growth opportunities and a comprehensive benefits package!
Apply today and grow your career with a team that truly values you.

Location: Bethesda North Hospital at 10500 Montgomery Road, Montgomery, OH
45242 https://share.google/TPLGpXG7SY5OfnIKM
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Requirements

• High School Degree or GED in General Studies
• Ability to operate multiple computer applications
• Excellent verbal and written skills
• Effective problem solving and critical thinking skills
• Basic understanding of medical insurance
• 2-3 years experience Service Access, Patient Accounting or related field
• 2-3 years experience Customer Service

Nice To Haves

• Strongly prefer healthcare work experience
• Medical terminology preferred

Responsibilities

• Demonstrates excellent customer service skills while interviewing patients to verify accuracy of registration information and to determine financial assistance eligibility including Charity Care, HCAP, Medicaid eligibility and/or other appropriate assistance programs.
• Educates patients on coverage benefits, financial responsibility and financial assistance options. Quotes accurate prices and estimates as needed for hospital charges.
• Collects copayments, deductibles and outstanding balances. Assists patients in setting up payment plans.
• Collaborates with various departments, including Care Management, Insurance Verification, Patient Accounting and Registration, to facilitate a seamless and timely billing process for each patient.
• Completes assigned work queues/reports ensuring accuracy and timeliness.

Benefits

• medical
• dental
• vision
• paid time off
• retirement plans
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees