Financial Counseling Specialist

University of Arkansas System • Little Rock, AR

1d

About The Position

The Financial Counseling Specialist works with patients who have scheduled specific clinical services to promote financial clearance prior to the day of care. In addition to contacting payers and providers to secure authorizations as needed, this staff member provides information regarding hospital payment requirements, alternative financing & charity care programs during pre-service. This individual will relay relevant financial information in a clear and patient-friendly manner per UAMS’ customer service and price transparency initiatives.

Requirements

• High School, GED or formal educational equivalent plus 6 years’ experience in healthcare in a revenue cycle related function.
• Bachelor’s degree in finance, business or related 2 years of experience in healthcare revenue cycle or revenue cycle related function
• Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire
• Must be able to perform basic operations on a computer
• Able to follow oral and written instructions and communicate with others effectively
• Problem solving skills, critical thinking skills, and ability to multi-task
• Excellent customer relations skills
• Must possess the required level of skills and abilities to read, write, speak, and apply mathematical concepts and sounds reasoning to successfully perform the essential duties and responsibilities of this job.

Nice To Haves

• Familiarity with statues and regulations that can impact financial conversations with patients (e.g., ACA)
• Lift 25 Pounds

Responsibilities

• Review income, expenses, debts, credit reports, and assets
• Analyze financial documents
• Identify financial challenges and risk areas
• Perform other duties as needed.

Benefits

• Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED