Financial Counseling Specialist

University of Arkansas for Medical Sciences • Little Rock, AR

20h

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. The Financial Counseling Specialist is responsible for planning, organizing and implementing financial counseling services to patients and families. This position is responsible for screening patients to determine potential for program assistance and subsequent completion of applications with the patient and family. The Financial Counseling Specialist maintains knowledge of community agencies and resources to facilitate appropriate referrals and identification of payment sponsorship and assists with the establishment of payment plan and collection of approved deposits and prior balances. At the University of Arkansas for Medical Sciences (UAMS), we are looking for health care and non-health care professionals who believe in excellence as a way of life. If you think you have the skills and commitment to succeed at the highest level, consider a career at UAMS, the state’s only academic health sciences center. Combining diverse talents and expertise, our employees work together to provide advanced patient care. We currently have a wide variety of positions available, from patient care to support staff- we may have the perfect position for you. UAMS is Arkansas’ only comprehensive academic health sciences center. We educate and train the vast majority of the state’s physicians and prepare doctors, scientists, nurses, pharmacists and health professionals through innovation, compassion, teamwork and patient- and family-centered care so they can impact the world. UAMS rewards its nurses! Statewide opportunities are available in direct patient care, education, and research settings. We offer Bonus Programs, Hotel Lodging, New Graduate RN Residency and support for Clinical Ladder, National Certification, Shared Governance, and Recognition Programs to name a few. Go to nurses.uams.edu for more details. The University of Arkansas for Medical Sciences (UAMS) is committed to providing a safe and secure environment for students, faculty, staff, visitors, and prospective employees. The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA). The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security. www.uams.edu/police.

Requirements

• Bachelor’s degree in finance, business or related PLUS two (2) years of experience in healthcare revenue cycle or revenue cycle related function OR High School Diploma/GED PLUS 6 years of experience in healthcare in a revenue cycle related function.
• Meet with all self-pay, inpatient and observation patients to explain benefits, financial obligation, payment options and assistance programs.
• Assist patients and families in the completion of applications for financial assistance.
• Assist with financial screening and program explanation in the emergency department, as requested.
• Work effectively in a team environment.
• Comply with safety principles, laws, standards and regulations associated with CMS, Joint Commission, EMTALA and OSHA.
• Ensure compliance with UAMS Patient Access, UAMS confidentiality and HIPAA related policies and procedures.
• Models the Core Values of UAMS - Integrity, Respect, Diversity, Teamwork, Creativity, and excellence in compliance with company guidelines.
• Performs related responsibilities as required or assigned.

Responsibilities

• Meet with all self-pay, inpatient and observation patients to explain benefits, financial obligation, payment options and assistance programs.
• Assist patients and families in the completion of applications for financial assistance.
• Assist with financial screening and program explanation in the emergency department, as requested.
• Work effectively in a team environment.
• Comply with safety principles, laws, standards and regulations associated with CMS, Joint Commission, EMTALA and OSHA.
• Ensure compliance with UAMS Patient Access, UAMS confidentiality and HIPAA related policies and procedures.
• Models the Core Values of UAMS - Integrity, Respect, Diversity, Teamwork, Creativity, and excellence in compliance with company guidelines.
• Performs related responsibilities as required or assigned.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level