Clinic Administration - Financial Coordinator

Corus Orthodontics•Peabody, MA

16h•Onsite

About The Position

Pavlo Orthodontics is seeking an enthusiastic Financial Coordinator to join their thriving practice. This role requires working from both practice locations in Peabody and Newburyport, MA. As part of Corus Orthodontists, a growing network of over 50 practices across North America, Pavlo Orthodontics offers a supportive, collaborative workplace focused on community and patient relationships. The position involves guiding patients through financial options, managing billing and collections, maintaining accurate financial records, providing compassionate customer service for financial inquiries, and collaborating with clinical and administrative teams to contribute to a positive, team-oriented environment. The company is committed to excellence, offering ongoing opportunities for growth including annual learning assistance.

Requirements

Two years of education in related field or dental billing
Demonstrable insurance billing knowledge
Demonstrable organization skills with strong desire for action
Reliable work ethic in completing tasks efficiently and promptly

Responsibilities

Guide Patients Through Financial Options: Discuss treatment costs and payment plans with clarity and empathy, helping patients understand their options and feel at ease.
Manage Billing & Collections: Post payments, generate statements, follow up on overdue accounts, and implement effective, policy-compliant collection strategies.
Maintain Accurate Financial Records: Record contracts, reconcile transactions, and prepare financial reports to support smooth and transparent operations.
Deliver Compassionate Customer Service: Serve as the primary contact for financial inquiries, offering flexible solutions and support to patients facing financial challenges.
Collaborate Across the Office: Work closely with clinical and administrative teams, assist with scheduling and phone coverage, and contribute to a positive, team-oriented environment.