Financial Coordinator at Rusty Jones Orthodontics

Specialty Dental Brands-AZ • Phoenix, AZ

14d

About The Position

A Financial Coordinator at a dental practice is responsible for managing patient billing, insurance claims, and payment plans to ensure accurate and timely financial transactions. They work closely with patients to explain treatment costs, verify insurance coverage, and support overall financial transparency. This role is key in maintaining a smooth revenue cycle and positive patient experience.

Requirements

• Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)
• Strong knowledge of dental insurance policies, ADA codes, and claims submission processes
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
• Excellent communication skills with the ability to explain financial concepts clearly and empathetically
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously
• Capable of working independently and as part of a collaborative team in a fast-paced environment
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined

Responsibilities

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
• Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
• Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
• Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
• Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software

Benefits

• Medical, Dental, Vision, and Pet Insurance and
• 401(k)
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees