Orthodontic Treatment Coordinator at Idaho Orthodontics

Specialty Dental Brands-ID•Pocatello, ID

just now

About The Position

Are you passionate about helping people smile with confidence? The Treatment Coordinator is responsible for managing patient scheduling, coordinating incoming patient flow, and presenting financial treatment plans to patients. They work closely with the dental team to ensure smooth operations, handle patient inquiries, verify insurance coverage, and maintain positive patient relations while supporting the practice’s administrative and operational needs.

Requirements

Working knowledge of dental terminology and practices.
Comfortable in a fast-paced, dynamic work environment with strong organizational, interpersonal, and communication skills.
Ability to interact effectively with the general public, managing both patient concerns and inquiries.
Must be flexible and possess forward-thinking abilities to anticipate patient and team needs.
Must pass a background check, including criminal history, and driving history.
High School Diploma or equivalent.
1-3 years of relevant experience, preferably in a dental office setting.

Responsibilities

Coordinate the patient scheduling process to maximize production, while collaborating with clinical staff to ensure smooth incoming patient flow.
Develop a comprehensive understanding of current treatment plans and financial treatment options.
Prepare and present financial treatment plans to patients, addressing any questions or concerns they may have.
Follow up with patients regarding the doctor’s treatment plans and assist in scheduling appointments.
Contact insurance companies to verify coverage and fee schedules, ensuring accurate insurance breakdowns.
Present treatment fees and estimates, documenting financial arrangements and patient commitments to pay.
Assist patients with insurance forms and ensure correct completion.