Financial Aid Specialist - (Financial Aid)

Central Piedmont Community College • Charlotte, NC

59d

About The Position

Performs a variety of moderately complex clerical and administrative tasks related to reviewing and processing financial aid, and/or scholarships: counseling and advising students of opportunities, reviewing, researching and resolving discrepancies, utilizing various software programs to process applications and files.

Requirements

• Associate Degree from an accredited institution and one year of related experience.
• Knowledge of financial aid programs and requirements
• Knowledge of computers and office software applications
• Ability to work well with individuals with diverse backgrounds

Nice To Haves

• Broad skills in financial aid methodology, financial aid software and federal regulations governing the student financial programs

Responsibilities

• Interprets, implements and ensures the College is in compliance with state and federal agencies by maintaining a thorough knowledge of federal and state financial aid, scholarship rules and regulations.
• Counsels and advises students concerning financial aid opportunities, application processes and financial management strategies. Educates students in the identification of all sources of financial aid available, including the requirements and regulations within programs. Programs and opportunities may include scholarships.
• Provides intake services in the Financial Aid Office as needed at all campus locations. Answers questions and concerns regarding the financial aid and/or scholarship process in person, by telephone, or by email. Reviews student files and scans in financial aid necessary documents needed from the student to complete their financial aid file.
• Determines eligibility and awards financial aid applicants utilizing various software packages. This includes processing applications and corrections, document tracking, completing the verification process, generating tracking and award notifications. Monitors the probation/suspension status and the 150% timeframe for students. Awards may include scholarships and the process specific to those scholarships.
• Monitors student over-awards by manually entering scholarship awards, alternative loans and/or other sources of funds for each students. Works with other Financial Aid Department personnel to avoid over- awards.
• Facilitates financial aid workshops online and at various campuses.
• Generates and prepares status and project reports for the financial aid and scholarship programs assigned to administer.
• Responds to student inquiries; creates, send and responds to correspondence relating to financial aid and or scholarships
• Performs other duties as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees