Financial Aid Specialist (S03667)

Montgomery College

3d•$29 - $46

About The Position

Montgomery College has an immediate need for a full-time Financial Aid Specialist. The position is located in Rockville, Maryland at Central Services Administration. The typical work schedule is Monday-Friday, 8:30 am to 5:00pm. Some evenings and weekends may be required. This is a non-exempt, bargaining, grade 25 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. One (1) day of telework may be granted based on the needs of the unit. The Financial Aid Specialist will perform administrative and technical activities of financial aid programs. Duties encompass a variety of processes and methods. Decisions require judgment regarding possible courses of action based on established guidelines. Follow established office procedures and assist counselors. Contacts are with college faculty, staff, current and prospective students and family representatives, general public, external agencies including lending institutions and government agencies. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging and inclusiveness.

Requirements

Associate degree and three (3) years of experience working in a student Financial Aid Office or the equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job.
Strong customer service skills and experience with public facing interactions.
The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
Working knowledge of current Student Financial Aid Office policies and procedures, state and federal financial aid regulations and policies, and institutional policies governing financial aid.
Working knowledge of student programs.
Proficiency in using Microsoft Office Suite.

Responsibilities

Advise students and their family representatives regarding financial aid regulations, application policies and procedures, methods used to determine eligibility, specific program requirements and limits, disbursement and appeal procedures, requirements for continued eligibility, and related financial matters.
Assist students in completing the application process.
Evaluate financial aid applications and determine financial aid eligibility in accordance with state, federal and institutional policies governing financial aid.
Award financial aid to eligible students using established guidelines.
Exceptions to policies and regulations are escalated to higher level financial aid workers.
May facilitate financial literacy sessions.
May facilitate and/or participate in program specific or financial aid outreach activities.
Maintain statistical data and review generated reports.
May supervise student workers.