Financial Aid Scholarship Specialist

University of Wisconsin Stout•La Crosse, WI

9d•$46,000 - $47,000

About The Position

Provides oversight for the administration of all scholarships/scholarship programs. Adjusts student financial aid awards as needed due to the addition of a scholarship, waiver, or outside resource. Maintains record keeping for all scholarship categories and reconciles accounts monthly. Serves as a point of contact for students, families, scholarship agencies, and university partners with questions or concerns related to the various scholarship programs to ensure compliance, efficiency, and a high level of customer service. Develops and maintains relationships with appropriate UWL Alumni & Friends Foundation staff, UWL Admissions Office, UWL International Education and Engagement, private scholarship agencies, UWL Undergraduate Research and Creativity, academic departments, and UWL Business Services. Oversees the management of the outside scholarship database. Processes general undergraduate and graduate student FAFSA review and awarding. Assists with walk-ins, phone calls, e-mails. The Division of Academic Affairs encompasses a wide array of activities and functions that ensure the overall academic quality of the institution. This includes providing administrative oversight and academic leadership for: the College of Business Administration; the College of Arts, Social Sciences, and Humanities,; the College of Science and Health; the School of Education; Murphy Library; Admissions; Records and Registration; Financial Aid; Career Services; Academic Advising; University Graduate Studies; Continuing Education and Extension; the Office of Research and Sponsored Programs; the Office of Undergraduate Research and Creativity; the Center for Advancing Teaching and Learning; Institutional Research; and International Education & Engagement. Academic Affairs also provides leadership and support to the nearly four hundred full-time faculty and instructional academic staff, 73 percent of whom hold terminal degrees. Through its various functions, the Division of Academic Affairs supports students in the pursuit of excellence in undergraduate and graduate education as well as scholarly activity. UW-La Crosse does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 608-785-8013. The review of applications starts on January 20, 2026 . Applications received on or before January 20th are prioritized and review will continue until the position(s) is/are filled. Initial interviews will be conducted virtually, with shortlisted candidates invited to campus.

Requirements

Bachelor’s degree from an accredited institution of higher learning earned by start date
Excellent attention to detail
Effective time management and organizational skills
Ability to use discretion and good judgment regarding confidential information
Ability to problem-solve and exercise independent judgment and initiative
Ability to work independently and as part of a team

Nice To Haves

Work experience with college student financial aid, financial literacy, and/or scholarship administration
Experience with scholarship program development and administration
Experience with Oracle’s PeopleSoft Campus Solutions Enterprise System
Work experience with student and/or colleagues from diverse backgrounds
Skilled in customer service and public relations

Responsibilities

Provides oversight for the administration of all scholarships/scholarship programs.
Adjusts student financial aid awards as needed due to the addition of a scholarship, waiver, or outside resource.
Maintains record keeping for all scholarship categories and reconciles accounts monthly.
Serves as a point of contact for students, families, scholarship agencies, and university partners with questions or concerns related to the various scholarship programs to ensure compliance, efficiency, and a high level of customer service.
Develops and maintains relationships with appropriate UWL Alumni & Friends Foundation staff, UWL Admissions Office, UWL International Education and Engagement, private scholarship agencies, UWL Undergraduate Research and Creativity, academic departments, and UWL Business Services.
Oversees the management of the outside scholarship database.
Processes general undergraduate and graduate student FAFSA review and awarding.
Assists with walk-ins, phone calls, e-mails.
Other duties as assigned by supervisor.
Preform duties of Financial Aid Counselor
FAFSA application review: Per federal law, review and verify information on the Free Application for Federal Student Aid (FAFSA) by comparing application information to documentation provided by the family/student. Analyze information, resolve conflicts, make corrections and/or complete further investigation when appropriate.
Advising Students/Families Regarding Financial Aid: Counsel prospective and current students in person, virtual, and via telephone/email on financial aid matters. Use Federal Student Aid professional judgment to revise student eligibility, financial aid offers, and decide on appeals for additional aid based on special or unusual circumstances.
Customer Service: Assist with office phone calls, e-mails, in-person visits. Learn campus resources to refer students and families as needed.
Process and Maintain all Scholarship Awards and Related Recordkeeping for the Financial Aid Office. Coordinate the administrative functions for both institutional and private scholarships, stipends, waivers and other outside awards, ensuring compliance and exceptional customer service.
Establish and maintain procedures regarding the processing of scholarship awards to include efficient and accurate awarding often requiring verification of student information. Audit, verify and revise student awards, communicating with students/agencies when appropriate.
Coordinate communication with all institutional partners who assist with the scholarship award process including Business Services, UWL Alumni & Friends Foundation, Residence Life, International Education and Engagement, Admissions Office, Graduate and Extended Learning, UWL First! Scholars, UWL Eagle Apprentices, McNair Scholars, FYRE Scholars, and others.
Create and maintain the spreadsheet of institutional nonresident tuition waivers.
Work closely with the Admissions Office in the scholarship awarding process, throughout the recruitment process.
Work closely with the UWL Alumni & Friends Foundation in the scholarship awarding process, throughout the award year.
Respond to all inquiries related to scholarships on behalf of the Financial Aid Office.
Oversee the management of the outside scholarship database.

Benefits

Your benefits add an additional 40%+ to the overall financial package from the university.
Highlights include: Paid vacation for 12-month positions.
Excellent flexible health insurance with low co-pays and good coverage.
Paid holidays and paid sick days.
After 5 years of employment, you become vested in our retirement system which ensures income post-career.
Benefits at UWL are highly competitive with local industry and some of the strongest in state and nation.
Benefit eligibility is determined at the point of hire.

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