Financial Administrative Assistant

The Arc of King County•SeaTac, WA

3d•$27 - $28•Onsite

About The Position

The Arc of King County serves all people with intellectual and other developmental disabilities (IDD) across the lifespan, from prenatal diagnosis through end-of-life care. Our programs include: Information and Family Support for individuals with IDD, their family members, and community; Supported Living Services for adults living in the community; and Public Policy and Civic Engagement for people who want to ensure communities and public services work for people with IDD The Arc promotes and protects the human and civil rights of people with IDD, actively supporting their full inclusion so that they can live, learn, work, and play in the community – making the world a better place for us all. For more information about the organization, visit our website at https://arcofkingcounty.org/ . Position Description The SLP Financial Administrative Assistant (SLP FAA) is a full-time, non-exempt position responsible for supporting financial and administrative functions of the Supported Living Program. This position oversees financial communication with client representative payees, Washington State Department of Social and Health Services (WA DSHS), Social Security Administration (SSA), housing authorities/landlords and Medicaid/Medicare. The SLP FAA ensures timely processing and tracking of reimbursement forms for client-related expenses, maintains organized financial records, assists Quality assurance team in Individual Financial Plan (IFP) creation and maintenance, oversight of client ledgers, supports audit preparation, and collaborates closely with program management to promote transparency, accuracy, and accountability in financial and administrative processes. Additionally, the SLP FAA oversees SLP vehicle fleet tracking and maintenance.

Requirements

Ability to pass a criminal background check
Mandatory Reporter.
Ability to use phone, email, and internet with ease
Work hours typically occur between 8:30 AM – 4:30 PM Monday-Friday with some flexibility
Requires some evening and weekend work with advanced notice
Daily presence in our main office, The Arc Legacy Center in SeaTac (this is an in-office position)
Ability and willingness to drive, navigate, and work anywhere in King County on occasion
WA drivers’ license and verification of good driving record, insurance, and reliable transportation
Ability to lift, push, or pull 15-20lbs
Ability to operate standard office equipment
Close visual acuity to prepare and analyze data and extensive reading.
Repeating motions that may include the wrists, hands and/or fingers.
Bachelor-level degree preferred or equivalent work experience.
Minimum of one year of experience in an administrative or financial position.
Direct experience interacting with and supporting people with intellectual and developmental disabilities and their families.
Minimum qualifications Current CPR/AED and First Aid Certification or ability to obtain at time of hire.
DSHS/DDCS Basic Core Requirements (or completion of these trainings within 90 days of hire).
Ability to learn about IDD and community resources through experience and on-the-job training.
An ongoing commitment to learning, as policies, services and procedures change over time.
Ability to learn implement and apply State of Washington Mandatory Reporting requirements.
Demonstrated ability to work effectively with individuals of diverse economic, ethnic, and social backgrounds.
Experience in using MS Office Suite (e.g. Word, Excel, PowerPoint, Outlook, etc.) and able to learn and use other required technology.
OR a combination of education, experience, and measurable performance which demonstrates the capability to perform the duties of this position.

Responsibilities

Maintains basic accounting and documentation practices.
Knowledge of confidentiality standards, including HIPAA and agency policies related to client information.
Maintains current knowledge of DDCS financial processes, reimburse systems RARs, and allowable expense guidelines for Supported Living programs.
Understanding and ability to implement best practices for internal auditing, documentation accuracy, and data integrity.
Awareness of representative payee roles, responsibilities, and communication protocols.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word), familiarity with platforms: Therap, Humanity, Paycom, Washington Connects and Relias.
Billing and invoice processing for trainings and events, including utilizing website interfaces.
Assistance in providing trainings and hands on opportunities to expand both staff and client knowledge of processes and procedures related to finances as well as other administrative tasks associated with SLP.
Keeps an up-to-date knowledge of IDD services and resources applicable for clients.
Maintains, navigates and reconciles using financial monitoring systems such as, but not limited to Digital Banking portals, QuickBooks and Expensify.
Accurately responds to and strives to resolve in a timely manner all Information and Referral questions and/or emotional support requests that come through in-person events or office visits, email, phone, and social media connections.
Under supervision, coordinates programs which includes developing program plans and documenting program activities in order to ensure quality service delivery and achievement of program outcomes.
Ensure all internal and external materials and trainings are accessible to different cultural communities in terms of disability, language, culture, location, and other cultural considerations through utilizing The Arc of King County’s diverse staff team, and/or interpreters (over the phone or in person).
Attend SLP hosted events throughout King County.
Conduct visits on a quarterly basis to participant homes to ensure financial compliance.
Conduct onsite vehicle audits as needed to ensure accurate vehicle maintenance.
Proactively participate in team, department and agency meetings to achieve program goals.
Maintains good relationships with community stakeholders including groups identified by supervisor.
Ensures program documentation and materials are up to date including but not limited to client budgets and IFPs.
Work with supervisor to collaborate with other departments in organization when possible.
Other duties as assigned.
Communicates in a timely and thoughtful manner with participants, co-workers, and community members. Such as: Responds to emails and calls within 2 business days. Shares materials with teammates and consults with supervisor.
Maintains timely and thorough documentation. Such as: Meets biweekly deadline to submit hours in Paycom. Maintains an up-to-date Outlook calendar.
Collaborates with co-workers when asked. Such as: Regularly attends staff or team meetings.
Self-starter: Able to independently identify what needs to be done and does it to completion
Time management: Uses time wisely to complete tasks in a timely manner
Professional growth: Shows willingness to learn and apply new skills. Such as: Corrects action when coached on performance. Evaluates activities for effectiveness. Attends professional development opportunities.
Personal relations: Is flexible and courteous with clients/participants; empathetic while keeping professional boundaries. Such as: Listens attentively. Follows through in a timely manner. Is supportive and helpful.
Reliability: Can be counted on to complete job duties. Does not leave team or clients waiting for deliverables.
Ability to persevere in the face of obstacles.
Maintains a high level of confidentiality and professionalism at all times.