Mgr, Finance System Services

Cambia Health Solutions • Medford, OR

1d • $121,600 - $164,500 • Hybrid

About The Position

Every day, Cambia’s dedicated Finance System Services (FSS) team is living our mission to make health care easier and lives better. As a member of the FSS team, our FSS Manager manages the team of Business System Analysts (BSAs) responsible for maintaining Cambia's core financial Enterprise Resource Planning (ERP) application(s). This role represents the broader Finance organization's interest in complex projects that impact ERP services and serves as the primary contact for Information Technology (IT) departments that support ERP services, including network, infrastructure, database, information security, centralized imaging, electronic data interchange and global transaction output – all in service of creating a person-focused health care experience. Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Everyone is a health care consumer deserving of a simpler, more personalized experience. Cambia is transforming the health care system to revolve around people. For over 100 years we’ve designed people-first health solutions rooted in the nation’s first health plan, a loggers’ wage pool established in the Pacific Northwest. Today that pioneering spirit aligns our family of over 20 companies, including 4 not-for-profit BlueCross and BlueShield licensed health plans serving over 3 million Americans. Cambia blends data science with a compassionate human perspective to anticipate people’s needs, and empower them to make smarter health care choices.

Requirements

• Bachelor's degree in information systems, computer science, accounting, business, mathematics, or related field.
• Ten years of work experience relevant to the position.
• No less than five years of previous supervisory experience.
• Experience in the design and implementation of complex financial ERP systems.
• Advanced knowledge of typical business processes performed by treasury, accounting, payables, receivables, commissions, cost accounting, project accounting, tax and strategic finance departments in large companies.
• Proven ability to prepare clear, concise written narratives, process flows, and presentations covering complex information.
• Proven ability to identify and explain the condition, cause, criteria, and impact of issues, including presenting such analysis to a variety of stakeholder groups.
• Demonstrated ability to think critically and articulate complex ideas.
• Demonstrated ability to effectively organize, plan, prioritize, and complete deliverables on time.
• Ability to participate in sensitive special projects and maintain confidentiality of information.
• Demonstrated proficiency in the use of: Visio, PowerPoint, Word, and Excel.
• Strong verbal and written communication skills.
• Demonstrated ability to independently review the strengths and weaknesses of end-to-end processes involving multiple systems including third-party service providers.
• Demonstrated success in preparing and delivering presentations to a wide variety of stakeholders, including peers, non-finance business units, and leadership in settings that lead to a clear understanding of the facts by all parties.
• Demonstrated success working through complex special projects with a significant level of independence.
• Demonstrated ability to plan and supervise the work of five or more cross-functional resources working on a project or large deliverable.
• Demonstrated work experience supervising complex financial system projects.
• Demonstrated ability to work independently with members of senior management on complex and politically challenging projects.
• Demonstrated ability to accurately restate the opinions of others even when he/she disagrees, as well as the patience to listen constructively to others viewpoints.
• Reads and creates moderately complex system specifications, such as use cases and story cards.
• Actively acquires in depth knowledge of Health Insurance terminology and concepts.

Nice To Haves

• Master of Business Administration or Master of Information Systems preferred.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.

Responsibilities

• Reviews and supervises the day-to-day activities and work product of BSAs.
• Viewed as a trusted advisor by numerous business units and members of senior leadership.
• Provides direction, leadership, mentoring and coaching to the Finance System Services (FSS) team.
• Accountable for functional system design and system configuration of the core ERP.
• Applies technical and business knowledge to effectively translate the Finance organization's needs into defined maintenance activities or projects to be executed by BSAs.
• Evaluates new and existing applications as part of the core team involved with RFPs for new financial systems and services.
• Serves in a finance leadership role on large scale, highly complex projects with minimal supervision.
• Provides leadership in requirements analysis, functional design, quality assurance, and implementation activities.
• Leads or perform regression testing of fixes, enhancements, and system changes/upgrades.
• Leads or perform post implementation quality assurance, troubleshooting, and issue resolution.
• Responds to customer inquiries regarding system functionality, modification, and status of issue resolution.
• Trains others and initiates knowledge sharing activities to strengthen others' technical careers.
• Develops and maintains relationships with key internal customers at varying levels, including: departmental staff, members of management, and senior leaders.
• Attend user group meetings and conferences to network with other finance system users and gather data on current and future system functionality.
• Leads large special projects and initiatives that require oversight of many cross-functional staff with a high degree of independence.
• Works closely with the treasury, accounting, payables, receivables, commissions, cost and strategic finance departments to identify, prioritize, and execute maintenance activities and projects necessary to address their business needs.

Benefits

• Competitive base pay.
• Market-leading 401(k) with a significant company match.
• Bonus opportunities.
• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager