Finance & Operations Systems Administrator

Atlanta Hawks•Atlanta, GA

11h

About The Position

The Finance & Operations Systems Administrator is responsible for supporting, maintaining, and enhancing the company’s finance, operations, and retail system ecosystem, with NetSuite as the core ERP platform. This role manages user access and data integrity, and serves as the first responder for user support and training. In addition to NetSuite administration, this role owns day-to-day data sync monitoring and vendor platform administration across integrated systems including procurement, accounts payable, expense management, budgeting, retail POS, and e-commerce platforms. The administrator partners closely with Accounting, Finance, Retail, and the Enterprise Systems team to ensure accurate data, efficient processes, and scalable system solutions.

Requirements

NetSuite SuiteFoundation and/or Administrator Certification (required).
3+ years of experience supporting NetSuite or other ERP systems in an accounting, finance, or retail environment.
Strong understanding of accounting principles (GL, AP, AR, accruals, reconciliations).
Bachelor’s degree in Business Administration, Accounting, Computer Science, or related field.
Excellent problem-solving, documentation, and communication skills.
Exceptional attention to detail and commitment to data accuracy and controls.
Strong communication and collaboration skills, with a proven track record of building relationships & working with cross-functional teams.
A strategic mindset with the ability to prioritize and manage day-to-day operational support and multiple projects simultaneously.

Nice To Haves

Experience configuring and supporting ERP workflows, permissions, and automations.
Experience with system integrations and multi-platform environments (AP, AR, budgeting, retail, or expense management tools).
Hands-on experience managing integrations, data validation, and CSV imports.

Responsibilities

Serve as primary administrator for the NetSuite Finance platform, maintaining user roles, permissions, and internal controls.
Customize and manage reports, saved searches, KPIs, dashboards, and workflows.
Maintain up-to-date knowledge of NetSuite functionality, customizations, and integrations.
Own and maintain NetSuite import templates (e.g., journal entries, new inventory items) and train users on proper usage.
Support month-end and year-end close processes, including reconciliations, inventory counts, and audit documentation.
Partner with Accounting/Finance and Retail teams to ensure accurate, complete, and timely system data for financial reporting and audits.
Support and troubleshoot system functionality related to GL, AP, AR, and inventory transactions.
Maintain audit readiness by managing system access, segregation of duties, and data validation.
Assist with reconciliations and reporting by ensuring data integrity across financial systems.
Own daily data sync reviews between NetSuite and integrated systems.
Validate and reconcile data transfers.
Troubleshoot sync errors, manage vendor relationships, and coordinate resolutions with internal and external partners.
Develop and enforce policies and procedures to maintain data quality and consistency across all platforms.
Review vendor release notes, assess business impact, and communicate relevant updates to end users.
Administer the procurement and payables platform, including user setup, permissions, approval workflows, system configuration, and end-user support.
Manage the expense reimbursement platform, providing user support, managing expense items, and partnering with Finance and HR on policy updates and enhancements.
Serve as the primary technical point of contact for vendors supporting finance and retail systems.
Act as the first point of contact for finance and operations system support requests, troubleshooting issues and coordinating resolution.
Lead regular stand-up meetings to communicate system updates, open support items, and upcoming enhancements.
Train new employees and existing users on system functionality and best practices.
Create and maintain comprehensive documentation and training materials.
Partner with Finance, Accounting, and Retail teams to identify opportunities to streamline processes and improve system efficiency.
Collaborate with the NetSuite Solutions Architect and Enterprise Systems team on larger-scale enhancement projects.
Support and manage timelines for system enhancement projects and operational initiatives.