Finance Operations Senior Director

The Cigna GroupBloomfield, CT
4d

About The Position

The job profile for this position is Financial Analysis Senior Director, which is a Band 5 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Role Overview: The Senior Director of Finance Operations for Cigna Pharmacy will lead a team of approximately 20 professionals plus a dedicated technology team. This role is responsible for driving operational excellence across client performance guarantee (PG) operations, guarantee and ASO agreement automation, data management, and implementation of new initiatives and technology. The position requires strong leadership, attention to detail, and collaboration with cross-functional teams including sales, underwriting, product, and technology.

Requirements

  • Extensive experience in finance operations within healthcare or pharmacy benefit management.
  • Proven leadership skills managing large teams and technology-driven initiatives.
  • Excellent communication and stakeholder management skills.
  • Strong problem solving skills involving complex systems and a matrix environment
  • Knowledge of compliance, audit processes, and client contract management.

Responsibilities

  • Manage and develop a staff of 20 and a dedicated technology team, fostering a culture of accountability and continuous improvement.
  • Validate rebate invoice data for Cigna Pharmacy in partnership with ESI
  • Oversee client pharmacy rebate sharing for over 1,200 clients.
  • Ensure accurate discount guarantee reporting and reconciliation.
  • Support sales training and client resolution activities.
  • Manage audit processes for client guarantees in partnership with the enterprise rebate audit team.
  • Drive automation of guarantees and ASO agreements, including broker templates, new language, and market events
  • Approve client communications and RFP language to ensure compliance and accuracy with capabilities
  • Lead implementation of new underwriting and pricing guarantees, exclusions, and related initiatives.
  • Coordinate cross-functional efforts to deliver projects on time and within scope.
  • Develop and maintain Cigna Pharmacy finance data, consolidating data from ESI, Accredo, ESHD, and CHC Medical.
  • Advance data visualization and automation initiatives to improve reporting efficiency.
  • Serve as subject matter expert for compliance reporting
  • Active engagement with Technology to ensure data accuracy and availability

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
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