Finance Liaison

Healthy Alliance • City of Schenectady, NY

5d • Hybrid

About The Position

Life at Healthy Alliance

At Healthy Alliance, our purpose is to improve health and empower communities facing barriers. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

Designated as the Social Care Network (SCN) Lead Entity for the Capital Region, Central NY, and North Country under New York’s 1115 Waiver Amendment’s SCN & Health-Related Social Needs (HRSN) Program, we are responsible for ensuring that there is a seamless, consistent end-to-end process for screening, navigation, and the delivery of services – including food, housing, and transportation to thousands of Medicaid Members. Transformative in nature, this novel Program will further sustain our vision of cultivating a world wherein everyone has a fair and just opportunity to be as healthy as possible.

As a 2019-2024 Albany Business Review’s Best Places to Work and a 2021-2025 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

The Finance Liaison is responsible for working directly with network partners through on-site and remote communication to ensure successful implementation and execution of Healthy Alliance’s Social Care Network (SCN) health-related social need (HRSN) services billing requirements.

Requirements

• Associate degree in a related field or equivalent experience, such as accounting or business-related fields.
• Equivalent work experience in government/health payor billing may be considered in lieu of degree requirements.
• Minimum of 2+ years of claims billing experience.
• Excellent written and verbal communication skills for all levels of management.
• Strong working knowledge of Office 365 Suites in addition to moderate technical and analytical skills to compile data for planning and reporting purposes.
• Analytical thinker, able to plan for growth and execute.
• Ability to manage multiple detailed projects simultaneously and adjust as needed.
• Ability to identify the source of a problem and propose a timely solution within budget.
• Strong leadership skills to guide and direct a team.
• Demonstrated commitment to the values of diversity, inclusion, and equity.
• Strong community awareness and astuteness.
• Embody Healthy Alliance’s vision, mission, and goals.
• Perform all work in accordance with Healthy Alliance core competencies and values.

Responsibilities

• Operate as the primary point of contact for assigned partners for all matters related to SCN financial activities.
• Manage finance onboarding and training support for Healthy Alliance’s SCN with the Training department.
• Oversee SCN partner HRSN billable service submissions for timely submission and completeness, following up with the partner’s financial point of contact as needed.
• Monitor SCN partner HRSN billable claims for pends/denials requiring follow-up and work with partners to resolve claim issues.
• Review HRSN service payments to be made to partners and initiate the payment process.
• Receive partner capacity building expense documentation and review for appropriateness and completeness before submitting for payment.
• Collaborate with internal cross-functional teams to meet partner needs and ensure positive partner experiences.
• Hold monthly check-in meetings with assigned partner financial points of contact.
• Identify partner needs and connect to appropriate Healthy Alliance stakeholders.
• Use Healthy Alliance tools and resources to inform partner communications and meetings.
• Track and communicate monthly partner financial performance to internal and external stakeholders.
• Exercise discretion and professional judgement to maintain project-specific timelines and communicate project expectations and timelines with internal and external stakeholders.
• Maintain current knowledge and understanding of Medicaid and local transformation, including Waiver programs, Triple Aim, and Value-Based Purchasing (VBP).
• Perform other responsibilities and duties as assigned.

Benefits

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company-contributed accounts, and more
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Hybrid work environment and people-first workplace
• A workplace that values safety, respect, employee engagement, recognition, and diversity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree