Finance Liaison

Healthy Alliance • Schenectady, NY

5d • Hybrid

About The Position

The Finance Liaison is responsible for working directly with network partners through on-site and remote communication to ensure successful implementation and execution of Healthy Alliance’s Social Care Network (SCN) health-related social need (HRSN) services billing requirements.

Requirements

• Associate degree in a related field or equivalent experience, such as accounting or business-related fields.
• Equivalent work experience in government/health payor billing may be considered in lieu of degree requirements.
• Minimum of 2+ years of claims billing experience.
• Excellent written and verbal communication skills for all levels of management.
• Strong working knowledge of Office 365 Suites in addition to moderate technical and analytical skills to compile data for planning and reporting purposes.
• Analytical thinker, able to plan for growth and execute.
• Ability to manage multiple detailed projects simultaneously and adjust as needed.
• Ability to identify the source of a problem and propose a timely solution within budget.
• Strong leadership skills to guide and direct a team.
• Demonstrated commitment to the values of diversity, inclusion, and equity.
• Strong community awareness and astuteness.
• Embody Healthy Alliance’s vision, mission, and goals.
• Perform all work in accordance with Healthy Alliance core competencies and values.

Responsibilities

• Operate as the primary point of contact for assigned partners for all matters related to SCN financial activities.
• Manage finance onboarding and training support for Healthy Alliance’s SCN with the Training department.
• Oversee SCN partner HRSN billable service submissions for timely submission and completeness, following up with the partner’s financial point of contact as needed.
• Monitor SCN partner HRSN billable claims for pends/denials requiring follow-up and work with partners to resolve claim issues.
• Review HRSN service payments to be made to partners and initiate the payment process.
• Receive partner capacity building expense documentation and review for appropriateness and completeness before submitting for payment.
• Collaborate with internal cross-functional teams to meet partner needs and ensure positive partner experiences.
• Hold monthly check-in meetings with assigned partner financial points of contact.
• Identify partner needs and connect to appropriate Healthy Alliance stakeholders.
• Use Healthy Alliance tools and resources to inform partner communications and meetings.
• Track and communicate monthly partner financial performance to internal and external stakeholders.
• Exercise discretion and professional judgement to maintain project-specific timelines and communicate project expectations and timelines with internal and external stakeholders.
• Maintain current knowledge and understanding of Medicaid and local transformation, including Waiver programs, Triple Aim, and Value-Based Purchasing (VBP).
• Perform other responsibilities and duties as assigned.
• Resolve revenue cycle and billing issues accurately while clearly explaining complex financial and insurance concepts to internal teams and external stakeholders.
• Apply Medicaid and revenue cycle knowledge to interpret payer rules, billing requirements, and reimbursement processes.
• Maintain high attention to detail, interpret Operational Manuals correctly, analyze issues, and make sound decisions or escalations.
• Meet filing deadlines, adapt to Medicaid and process changes, and collaborate effectively across internal Finance and Operations teams and external partners.

Benefits

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company-contributed accounts, and more
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Hybrid work environment and people-first workplace
• A workplace that values safety, respect, employee engagement, recognition, and diversity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree